The receptionist greets each patient and family member as they arrive at the Center. Arrives the patient, issues the registration face sheet, history form and patient bill of rights. Make corrections to patient data (procedure, insurance or referring physician). Alerts the staff that patient has arrived. Assumes responsibility for all activities pertaining to the reception area. Is responsible for answering phones, taking messages and directing phone inquiries to the proper person/place. Performs clerical duties without requiring constant supervision. Exercises good judgment in dealing with patients.
Excellent communication and customer service skills. Must have a natural friendly and inviting personality; with the ability to interact with patients, family members, physicians and co-workers. Great computer skills with the ability multi task between programs. Some medical terminology necessary for this position. Knowledge of commercial and government insurance plans helpful. Must have the ability to multitask and work in a high volume area with good organizational skills and attention to details.
High School graduate or equivalent. Computer skills and medical terminology required. Successful completion of the CPAR course. (Certified Patient Access Representative) Typing skills helpful but not required. Successful completion of all Orientation Programs.
Employees of Saint Barnabas Medical Center are committed to exemplifying the Standards of - Exceptional Communication, Compassionate Care, Outstanding Teamwork, Professional Integrity and Ownership & Accountability - creating an environment of Compassionate Care, Healthcare Excellence and Superior Service (CCHESS) for all that enter our facility. If you share the commitment, dedication and drive meet the CCHESS challenge, we welcome your application.
Since 1865, Saint Barnabas Medical Center (SBMC), located at 94 Old Short Hills Road in Livingston, is New Jersey's oldest nonprofit, nonsectarian hospital. The 597-bed institution is one of the largest health care providers in the state, treating more than 35,500 inpatients and over 84,000 Emergency Department patients each year. The Medical Center and the Saint Barnabas Ambulatory Care Center provide treatment and services for more than 300,000 outpatient visits annually.
The Medical Staff is comprised of more than 1,600 physicians in 100 medical and surgical specialties and there are over 3,400 employees. As a teaching institution, we have nine residency programs and one fellowship in Mammography and a shared Nephrology fellowship with Newark Beth Israel. There are a total of 154 residents and fellows.
Among Saint Barnabas' nationally recognized facilities are The Burn Center, the only certified burn treatment facility in the state; the Barnabas Health Care System Renal and Pancreas Transplant Division, one of the most active transplant programs in the country; The Saint Barnabas Heart Centers, a world-class cardiac surgery program in affiliation with Newark Beth Israel Medical Center; The Neurology and Neurosurgery Program which is the only program in New Jersey to be ranked by US News and World Report as a Top Hospital for Neurology and Neurosurgery. It is led by an unprecedented team of experts dedicated to diagnosing and treating disorders of the brain and nervous system; the Regional Perinatal Center, providing care for high-risk and critically ill infants in New Jersey's leading Level III, a 56-bed Neonatal Intensive Care Unit; comprehensive Pediatric Services including a dedicated intensive care unit; The Bariatric Surgery Center of Excellence, designated by the American Society of Bariatric Surgery; a nationally accredited Chest Pain Center, The Center for Sleep Disorders; The Comprehensive Stroke Center at Saint Barnabas; extensive services in robotic and minimally-invasive surgery, The Institute for Reproductive Medicine and Science at Saint Barnabas, the widely recognized assisted reproductive technology program; and comprehensive cancer programs and services that includes one of the largest Radiation Oncology programs in northern New Jersey and a highly-specialized Gastrointestinal Cancer Center of Excellence.