Florida Hospital Orlando seeks to hire a Staffing Secretary who will embrace our mission to extend the healing ministry of Christ.
Located on a lush tropical campus, our flagship hospital, 1,368-bed Florida Hospital Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Florida Hospital Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Under supervision, the Staffing secretary is responsible for day-to-day staffing for assigned nursing department(s). Is responsible for timely entry of staffing changes in the computerized staffing program. Performs on-shift time and attendance adjustments as needed to complete the local Agency Voucher process. Adheres to the Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Utilizes the hospital performance improvement process (assess, plan, implement, evaluate) in the goals of the Clinical Staffing Resources Department.
Personal qualities such as kindness, compassion, understanding, integrity, respect, sense of humor, discretion and confidentiality
Knowledge of One Staff, or other staffing program, Excel Spreadsheets (preferred)
Good organizational skills (preferred)
Superb customer service experience (preferred)
High School Graduate or equivalency diploma (preferred)
Licensure, Certification, or Registration Required:
Demonstrates through behavior Florida Hospital's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program
Provides staffing support to Nursing Administrators, Nurse Managers, department call personnel, ANM/Charge RN, and nursing staff by keeping the staffing sheets and computerized staffing program updated to reflect staffing changes in a timely manner. Prints shift staffing sheets as assigned and faxes to the nursing units.
Maintains communication with the nursing units for changes in census, acuity and employee availability. Performs equitable distribution of available nursing staff, with the oversight of the Nursing Supervisor. Contacts non-working staff and/or agency for unit/department needs and tracks response.
Answers phones in a courteous, diplomatic and sensitive manner and provides timely support for telephone inquiries as monitored by Nursing Supervisors. Communication with staffing secretaries is perceived by customers as being helpful and cooperative.
Maintains accurate employee/agency data and scheduling/staffing information in the computerized staffing program on a timely basis. Performs collection and tracking of staffing data as assigned (i.e. sitter tracking).
Participates in agency badge preparation. Verifies agency personnel competency worksheet prior to assignment. Completes agency voucher after completed performance evaluation forms are received from agency personnel. Performs on-shift time and attendance adjustments as needed to complete agency voucher.
Maintains office area and equipment in an orderly fashion so all staff members can function efficiently. Files and maintains records of department specific schedules or agency personnel, whichever is appropriate. Maintains office supply inventory as assigned.
Maintains a professional office demeanor, sensitive to the impressions left on all others. Willingly and consistently contributes to the team efforts of the department and customers.
Participates in practice changes as a result of performance improvement activities. Accurately documents and monitors activities as needed. Supports quality standards and initiatives set by the department. Refuses to participate in unethical procedures.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Staffing Secretary opportunity with Florida Hospital Orlando and apply online today.
We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.