The Emergency Communication Center (ECC) located at OHSU in Portland, OR, has many roles within OHSU, Doernbecher Children's Hospital (DCH), Emergency Medical Services, the Portland metropolitan area and the Northwest region. Our work environment is dynamic with multiple roles. We provide:
Patient Transfers, Physician Consults, Ambulance Medical and Trauma Communication
Pediatric and Neonatal Team Dispatch (PANDA), Rapid Response Team Dispatch, Paging, Medical Documentation
The ECC staff work as part of an interdisciplinary care team to provide access to patients at outside hospitals that require admission to an OHSU Health System facility. The RN is responsible working collaboratively with the Emergency Transport Coordinator role to manage and coordinate incoming direct admission to DCH and patient transfers as well as outgoing transfers from OHSU partner organizations that require an acute level of care. Acts as a liaison for referring entities (e.g. physicians, hospitals, other care providers) seeking to refer, consult and/or transfer into an OHSU partner organization.
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role\u2122]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
The Transfer Center nurse is at the center of the patient transfer requests for OHSU Health System hospitals, with patient safety the focus of all interactions.
Use their independent scope of practice to triage calls for all types of adult and pediatric medical and surgical patients seeking transfer.
Have a high acuity background with excellent triage and assessment skills
Assess and triage patient clinical information as shared by the referring provider and utilize process flows, emergent and/or specialty algorithms and admission guidelines to assign patient at the right facility, at the right level of care with the right admitting service.
Facilitate and coordinate communications between referring and accepting providers.
Perform a preliminary case management review for inter-hospital transfer requests.
Interface with Emergency Transport Coordinators, Administrator on Duty/Bed Flow Manager, Physician on Duty, ECC Operations Manager, Patient Placement Office, the OHSU Emergency Department and partner facility leadership to assess facility capacity and capabilities including service line availability at all OHSU Health System hospitals.
The Transfer Center RN provides symptom-based triage and assessments over the phone.
Utilizes multiple phone lines, integrated transfer center software and web paging systems to facilitate conference calls with referring entities/providers and OHSU partner providers.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm