NYU School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu, and interact with us on Facebook, Twitter and Instagram.
We have an exciting opportunity to join our team as a Telephonic Care Nurse.
The Ronald O. Perelman Department of Emergency Medicine has an exciting opportunity for nurses interested in delivering telephonically administered palliative care management. In this role, the successful candidate will provide palliative care consultations to older adult patients with serious illness after discharge from the Emergency Department or Emergency Department Observation Unit. Nurse-led telephonic case management will be conducted centrally for nine participating clinical sites across the country. Areas of palliative care that will be discussed include goals of care, end-of-life wishes, advance directives with providers, and pain and symptom management. The successful candidate will receive proper training on telephonic administered care to ensure appropriate patient-clinician communication and effective palliative care delivery. The nurse will work under the supervision of a board-certified palliative care physician.
Quality/Performance Outcomes: Participates in center-based quality and performance improvement program consistent with service and departmental programs. Maintains an awareness of current evidence-based practices and uses research data applicable to patient care. Participates in clinical inquiry and activities to foster an evidence-based practice. Participates in quality improvement programs and activities that promote patient, family/caregiver, physician and staff satisfaction.
Education/Development: Attends trainings on delivering telephonically administered palliative care Acquires and maintains current knowledge and competence to fulfill responsibilities. Engages in self-assessment and participates in activities to promote own professional growth and development. Utilizes resources to meet individual learning needs and promote professional development in clinical practice.
Coordination/Leadership: Supports the missions, philosophy, standards, goals and objectives of the institution and Ronald O. Perelman Department of Emergency Medicine Collaborates with the members of the NYU Health interdisciplinary team and external primary care providers, promoting collegial relationships. Demonstrates knowledge of NYU Health Service Standards and incorporates into the performance of responsibilities. Participates in designated activities related to standards and regulations of relevant outside agencies. Functions as a respectful member of the health care team.
Clinical: Provides telephonically-delivered palliative care and case management to older adults with serious illness discharged from the Emergency Department or Emergency Department Observation Unit Collects patient healthcare data systematically and, on an on-going basis, using appropriate assessment techniques and instruments. Analyze and address concerning findings from assessment data. Identifies expected outcomes and anticipates unexpected or adverse outcomes as individualized to the patient. Provides emergency care in accordance with the Centers policy. Develops a plan of care that prescribes nursing interventions to attain expected outcomes. Develops medical plan of care in coordination with the ED physician and primary care provider. Implements interventions identified in the plan of care. Evaluates the patients progress toward attainment of expected outcomes. Educates the patient and caregivers to facilitate and promote healthy adjustment to new or changed health patterns. Considers needs and behaviors of specific patient age and cultural groups in all patient care activities.
A Baccalaureate degree in Nursing is highly preferred. Current Registered Professional Nurse in New York licensure is required, multiple state licensures preferred.
Palliative or hospice medicine certification greatly preferred.
Willingness to obtain certification as a hospice and palliative nurse (CHPN) within 1 year of hire if does not currently possess.
Willingness to obtain licensure for multiple states if does not currently possess (license fees reimbursed except for New York State).
BLS certification is also required. Fluent written and spoken English language skills necessary.
Experience with case management, telephonically administered care telemedicine, or hospice and palliative care preferred
Preferred Qualifications: Palliative or hospice nursing certification, licensure across multiple states, experience administering telephonic care management
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU School of Medicine's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 65861315
About NYU Langone Medical Center
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Included in the 200+ locations throughout the New York area are five inpatient locations: Tisch Hospital, its flagship acute-care facility; Rusk Rehabilitation, ranked as one of the top 10 rehabilitation programs in the country; NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital with all musculoskeletal specialties ranked top 10 in the country; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children's health services; and NYU Langone Hospital—Brooklyn, a full-service teaching hospital and level 1 trauma center located in Sunset Park, Brooklyn. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.
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