Classified Title: Clinical Scheduling Coordinator Working Title: Clinical Scheduling Coordinator Role/Level/Range: ATO 40/E/02/OE Starting Salary Range: $35,876-$49,327 commensurate with experience Employee group: Full Time Schedule: M/F, 8:30-5:00 Exempt Status: Non-Exempt Location: 04-MD:School of Medicine Campus Department name: 10003211-SOM Uro Outpatient Urology Personnel area: School of Medicine
Working with faculty and scheduling supervisor, will be responsible for all aspects of surgical coordination. Surgeries are scheduled for the East Baltimore and Bayview locations.
Primary surgical coordination
Working with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents, history and physical, orders, etc.
Scheduling of urgent/emergent surgery/admissions/transfers
Updates insurance information when information becomes available
Back-up coverage of front desk, answering telephones, message retrieval and patient scheduling
Coordinate scheduling of resident/fellow surgeries with appropriate faculty
Compliance of divisional scheduling templates and instructional training for new staff
Other duties as required
Review with patients all surgery instructions and necessary forms for completion
Review with patients all insurance requirements before surgery, and will work with the patient and billing office to ensure all proper financial arrangements have been made before surgery
For international patients, will work with the International Office to ensure financial clearance and scheduling
Educates patients on what to expect before, during, and after surgery. Will ensure that all patient questions have been answered by the appropriate staff
Schedules surgery in EPIC Will also admit patients, when necessary, utilizing available on-line system
Coordinates details for surgery, including scheduling pre-ops and immediate post-op appointments and arrival time for surgery and follows up on post-op appointments to ensure continuity of postoperative care
Coordinates surgery scheduling with other departments (combo cases).
Coordinates and verifies receipt of results for all required ancillary tests required for surgery
Works with social worker to assist patients in need
Coordinate with other surgical coordinators or medical office/administrative staff as necessary
Check over schedules 2 weeks in advance for errors
Relay employee concerns to Clinical Operations Manager
Assisting in implementation of Front Desk Structure
Attend Surgical Scheduling meetings
Assist in locating missing paperwork for the OR
Coverage for Clinical Operations Manager as needed
Covers front desk as needed
Assists in creating surgical scheduling protocol
High school diploma required. Minimum two (2) years medical office and surgery scheduling experience required.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
AA degree or higher preferred. ORMIS and Epic scheduling experience preferred.
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.