Join our award-winning team at University of Washington Medical Center (UWMC). Among the top dozen medical centers in the United States as rated by U.S. News & World Report "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The University of Washington is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. University of Washington Medical Center's Neurosurgery Clinic has an outstanding opportunity for a Full-Time Certified Medical Assistant.Perform patient care duties required to assist health care professionals in the assessment and treatment of outpatients with cognitive difficulties. Major duties include obtaining vital signs and a current medication list, preparing treatment environment, performing clerical functions and scheduling appointments. Act as a liaison between the clinic and the outside community. Clinical Duties
Manage the flow of patients in Clinic throughout the day.
Compassionately use methods of communication appropriate for patients with neurosurgical disorders or conditions and cognitively impaired patients and their families.
Obtain vital signs, including weight, blood pressure, pulse, pulse regularity and respiratory rate. Obtain orthostatic vital signs if indicated.
Document pain assessment, fall history and current review of systems.
Assist patients in completing clinic documents, including current medications, allergies, registration packets, general medical history and other standardized assessment tools.
Maintain infection control standards, including hand hygiene and appropriate use of personal protective equipment. Maintain infection control standards for exam rooms.
Respond appropriately to patients in physical distress or emergency situations.
In accord with level of education and certification, provide patient education regarding clinic processes, medication management and other aspects of care.
Utilize critical thinking in the assessment of all patients, and communicate to clinician any abnormal vital signs, changes in condition, behavioral concerns or other notable observations.
Assist with coordination of care, including providing clear and detailed information regarding scheduling of appointments and ancillary tests.
Maintain designated levels of supplies in specified areas and assist in the general maintenance of the patient care areas. Administrative Duties
Collect, process and reconcile fee sheets and FOB worksheets daily to submit to charge capture.
Schedule laboratory and radiological tests within UWMC.
Assist with referrals to other health care providers, including physicians, and other specialty care providers.
Accurately and thoroughly document provision of patient care in electronic health record.
Support staff as required by clinic needs.
Answer telephone calls in a professional manner, direct calls appropriately, and document actions in accord with clinic processes.
May provide assistance with clinical screening of referrals to this sub-specialty clinic including obtaining outside records.
May assist with completion of monthly and quarterly infection control, hand hygiene and environment of care audits. Additional Expectations:
Be flexible, organized and functional in stressful situations. Be able to prioritize multiple tasks.
Work effectively within an interdisciplinary team.
Participate in staff meetings, keep informed of changes in clinic processes and make recommendations for improving clinic efficiency and delivery of patient care.
Adhere to attendance standards.
Comply with Service Culture Guidelines.
Perform other patient care and administrative duties as assigned, in accord with level of education and certification, UWMC policies/procedures and clinic processes.
Contribute to an environment that respects the socio-economic, ethno-cultural, and lifestyle diversity of patients and staff.
Use Patients Are First principles, pillars, and goals to coordinate and lead patient care activities.As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position click here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.