Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity â of culture, thinking, learning and leading â is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbiltâs mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbiltâs Williamson County Walk-In Clinics are part of a growing number of Vanderbilt Walk-In Clinics in Bellevue, Brentwood, Belle Meade, and Nolensville. These clinics provide high quality health care services in a location convenient for many. A board-certified Vanderbilt physician and nurse practitioners are always on site, and no appointments are necessary. We offer advanced services such as EKG, lab and X-rays, with immediate results. The Vanderbilt Walk-In Clinic saves patientsâ time and possibly a trip to the Emergency Room by taking care of common illnesses and minor injuries, including allergies, infections, sore throats and stomach bugs. Screening, testing and preventative services available include breathing treatments, drug screenings, pregnancy testing, TB skin testing, and vaccinations. Physicals needed for adoptions, camps, or sports, the Department of Transportation and pre-employment are also offered.
In this fast-paced, pivotal role as Associate Patient Service Specialist (APSS), you will provide service to patients pre-appointment, during and/or post appointment with regular guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out.
Shifts for this position:
The PRN APSS will float as needed between our walk-in clinics in Williamson County (Franklin, Cool Springs, and Spring Hill). We are open 7-7 Monday thru Friday and 8-5 weekends. Flexibility in this role is a MUST!
High School Diploma or GED
< 1 year of relevant experience
Previous clinic experience
Strong customer service is highly desired
Our Nursing Philosophy:
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Centerâs mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and biomedical education. Our reputation for excellence in these areas has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the Southeast choose Vanderbilt University Medical Center for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.The mission of Vanderbilt University Medical Center is to advance health and wellness through preeminent programs in patient care, education, and research.