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Department: 192001 - CVM Teaching Hospital
Location: Raleigh, NC
Essential Job Duties:
The Internal Medicine Service Coordinator serves as the primary point of contact for the Internal Medicine Service at the NC State Veterinary Hospital, liaising with referring veterinarians, clients, medical staff, administrative staff, and students. This position is instrumental in managing and organizing the Internal Medicine schedule, student block changes, and clinical team assignments. The Internal Medicine Service Coordinator is responsible for regularly communicating with clients and referring veterinarians on the status of patients as well as following up and fulfilling a variety of requests made by referring veterinarians, clients, medical staff and students.
The employee may be required to report to (or remain at) work, during adverse weather or emergency conditions.
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
- Knowledge of Microsoft Office products, email, fax and copy machines.
- Excellent verbal and written communication skills.
- Exceptional customer service skills and the ability to interact professionally with clients, faculty and staff.
- Ability to interpret VHC guidelines and client needs to determine emergency situations.
- Strong organizational skills and attention to detail.
- Ability to communicate professionally and effectively in emotionally charged situations.
- Problem solving ability with the initiative to analyze and calculate solutions.
- Previous client service experience in a fast paced office or medical setting preferred.
- Internal Medicine experience preferred.
Required license or certification:
Position Number: 00060459
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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