A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Dean of Students Office promotes student development and enhances the experience of undergraduate and graduate students through programs, services, partnerships/connections, and policy development that promote an inclusive campus climate and facilitate the successful navigation of campus life.
The core work of the Dean of Students Office includes promoting a safe and respectful campus community, enhancing students’ Michigan experience, providing support services and managing critical incidents impacting students and the campus community, and recognizing and responding to the emerging needs within the student population.
The Dean of Students Office is seeking a full-time receptionist/administrative assistant who will provide a professional welcoming atmosphere at the front desk of the Dean of Students Office as well as administrative support to the DOS staff.
Provide general receptionist duties for the Dean of Students Office (DOS) in the Tappan Street Auxiliary Building (20%)
Welcome visitors to the Dean of Students Office (DOS)
Greet students and the general public seeking to meet with Dean of Students staff members
Remain abreast of emergent campus issues in order to answer routine questions
Coordinate hiring of student staff for the DOS front desk
Coordinate training and provide on-going supervision to student staff at the DOS front desk
Schedule student staff for the DOS front desk
Answer questions from professional and student staff as necessary
Provide administrative support to the Associate Dean and other professional staff in the office and the rotating on-call staff members (15%)
Schedule Dean’s Behavioral Intervention Team (DBIT) and Health Advisory Team (HAT) meetings
Schedule meetings and make room reservations as necessary
Prepare materials for trainings
Coordinate travel for professional staff, including making reservations and transportation arrangements
Provide administrative support for various staff searches
Conduct research into programs and practices at other institutions as requested
Provide administrative support to the critical incident functional work of the Dean of Students Office (15%)
Process emergency funding requests (requires immediate response and processing)
Reserve emergency housing at local hotels as necessary
Assist with electronic distribution of student survey on behalf of DOS
Assist with Campus Memorial preparations, coordination of parent visits for deceased students, and other individual memorial and special event support
Coordinate parent visits for students with medical and other emergencies as necessary
Parents & Family Weekend Support (15%)
Answer phone calls and emails from staff, students, other campus partners, parents and families about Parents & Family Weekend
Review print and web materials; assist in maintaining updated FAQs and website content
Respond to inquiries from campus partners about Parents & Family Weekend events
Manage parent/family and student data for electronic invitation distribution
Provide general administrative support to Parents & Family Weekend operations, including direct logistical assistance prior to and during Parents & Family Weekend
Beyond the Diag Support (15%)
Serve as a point of contact for students seeking off-campus housing assistance
Serve as a point of contact for property managers inquiring about the off-campus listing service
Provide assistance to international and transfer students seeking housing
Assist with off-campus housing fair planning and logistics
Manage procurement process for printing orders of Off-Campus Living Guides and advertising inserts, sample leases, inventory checklists, canvassing and other materials
Coordinate and gather materials for canvassing
Assist with electronic distribution of monthly newsletter to off-campus students
Bias Response Support (5%)
Serve as administrative support to Bias Response Coordinators
Prepare Expect Respect materials and distribute materials to campus partners as necessary
Assist the Bias Response Coordinator in compiling annual report on bias response work
Respondent Support Program Support (5%)
Provide administrative assistance to the Assistant Dean of Students in support of the Respondent Support Team
Prepare respondent support materials and distribute materials to campus partners
Assist the Assistant Dean of Students in compiling annual reports on respondent support services
General Administrative Duties (10%)
Monitor and respond to emails sent to the general Dean of Students email account
Assist in hiring and onboarding professional and new student staff
Provide budgetary assistance including tracking expenditures, reconciling p-cards, submitting reimbursement requests, and other functions as necessary
Monitor, stock, and order supplies for the office
Submit and monitor maintenance requests for office suite
Monitor office machine maintenance and serve as point of contact for service
Update/edit DOS information for annual publications and general materials
Review publications, relevant stories, accolades, etc. of U-M students
Serve on Student Life Key Administrators team on behalf of the Dean of Students Office
Coordinate and/or assist with the management of other special projects as necessary
High school diploma
2-3 years previous clerical/secretary experience
Experience with Google mail and calendars
Experience working in a higher education or school setting
Familiarity with UM policies, procedures, and organizational structure
PLEASE NOTE: Relocation will not be offered for this position.
This role may have reporting obligations under Title IX and Clery.
Proficient with Microsoft Office Suite
Manage multiple and competing priorities
Thrive in a diverse, fast-paced student affairs office responsible for responding to emergent needs and issues
This position work schedule is Monday-Friday, 8:00 am – 5:00 pm.
This position requires the ability to travel to various campus locations to deliver materials and provide event support. The person in this position may need to lift items weighing up to twenty-five (25) pounds, etc.
The person in this position routinely moves through the facility to attend meetings/events and access files or information.
Provides functional supervision to student support staff.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 161505
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.