Under the general supervision of the Associate Director, the Program Manager for the Master of Arts Program in Humanities (MAPH) assists students with navigating the various administrative procedures of the degreed program; assists with recruiting graduate students and manages the administration of the admissions process through Slate; helps to plan and execute various academic and social events; works on projects for alumni engagement; manages the website and social media work; orchestrates high-level scheduling of rooms; assists with managing three staff Mentors. The Program Manager is the point person for program information; deals with confidential information and makes discretionary decisions on that basis.
Works with current students: offers support and advice about the degree requirements; accesses student information in Peoplesoft; keeps student information updated in electronic format (FileMaker Pro); is the point person for information about the Program, course registration, organizations, workshops, lectures, screenings, as well as information about the overall University community including the city of Chicago
Plans events: schedules, coordinates and staffs various academic and social events, including: a two-week orientation program, weekly social events, career night, student conference, two-day admitted student event, prom, convocation, as well as career events, alumni events, and many other events as needed.
Assists with recruitment and administers admissions: collaborates in the design and distribution of marketing materials; schedules campus visits, including appointments with Mentors, Associate Director, and/or Director; plans other recruitment events throughout the year as needed. Takes primary responsibility for organizing spring admitted student event, Campus Days, including meals, housing, coordinating with other departments and events scheduling. Coordinates the administration of the MAPH admissions process from start to finish through Slate. Keeps abreast of the Program and admissions requirements to respond effectively to applicant inquiries.
Manages web presence: develops and keeps the MAPH website current; maintains and develops Program social media (Facebook, Twitter, Instagram, LinkedIn) as resources for the MAPH community and as recruitment tools for prospective students.
Manages the office space and coordinates complex calendaring and room scheduling: oversees the physical space needs of the main office and the Program lounge, including upkeep of office computers/equipment and office supplies. Maintains calendars for the main office, events, and Cl110 event space; keeps the community informed of upcoming events. Provides courteous assistance to visitors of the Classics Building, including helps with locating other buildings and offices, classrooms, and people. Manages an online calendar to schedule events in Cl110 event space; schedules courses and rooms and maintains good relations with staff in the Registrarâ™s office and Dean of Students office; schedules rooms for staff, grading and precept meetings; schedules and takes minutes at MAPH Faculty Advisory Board meetings; assumes primary responsibility for answering the main telephone and is the main point of contact for all visitors to the MAPH office.
Assists with alumni relations and development: organizes and attends two-three alumni events per year. Assists with development efforts, including sending out an annual survey. Periodically updates alumni PhD and career information in the FileMaker database.
Manages employees: Together with the Associate Director, coordinates scheduling, training and task assignments for the three MAPH mentors.
Demonstrated verbal communication skills in English.
Clear, concise writing skills coupled with proofreading skills.
Skill in using a Mac operating system.
Demonstrated administrative and coordination skills.
Ability to cultivate strong relationships with a large and varied set of constituencies, such as faculty members, other interdisciplinary units, student groups, alumni, foreign visitors, and representatives of other administrative units.
Ability to keep relevant information updated and accurate at all times.
Ability to be a self-starter, highly motivated, take initiative and work in a collaborative manner in a small staff environment and fast-paced office setting.
Friendly, professional, helpful, attentive and focused attitude.
Ability to work events after hours.
Supervisory and human relations skills.
Familiarity with University of Chicago campus and culture preferred.
Education, Experience, or Certifications:
Bachelor's degree required.
Master's degree in Humanities from MAPH at the University of Chicago strongly preferred.
Experience in academic administration preferred.
Experience in working directly with faculty or faculty committees.
Experience in food service, events planning, customer relations.
Experience working with graduate students.
Experience hiring/training/managing employees.
Communications/graphic design experience a plus.
Technical Knowledge or Skills:
Experience with FileMaker Pro
Experience with website content management systems (e.g. Drupal).
Experience with Slate.
Experience with Blackboard.
Experience with PeopleSoft student information system.
Working Conditions and Physical Requirements:
Stress management, maintaining confidentiality, problem-solving, trustworthiness, multi-tasking in a fast-paced environment, taking initiative
Standard office environment, punctuality, ability to walk around campus, ability to sit for 2-to-4 hours, fire safety and evacuation training
Letter of Interest in the Position
List of references
NOTE: When applying, all Required Documents MUST be uploaded under the Resume/CV section of the application.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR02365
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