Littleton Adventist Hospital is a 231-bed, full-service medical center delivering quality care and Level II emergency care for more than 25 years. Located in the Denver suburb of Littleton, CO, the hospital is surrounded by residential neighborhoods, retail, dining, Littleton’s charming “old town” area, and abundant outdoor space with trails, nature centers and golf courses. In addition to numerous awards for care excellence, we are also leading the way in health care environmental sustainability. Our associates are actively engagedin protecting the health of our environment,working tirelessly to minimize the negativeenvironmental impacts from our operations. Our sustainable achievements have been recognized with several local and national awards, including the Top 25 Environmental Excellence Award from Practice Greenhealth for three consecutive years (2014- 2016). View this shor video to learn why our associates love working here and how our mission and culture help to create fulfilling careers: https://centura-21.wistia.com/medias/e0qve9d10v
Processes new diet menus or changes to existing diets or menus, assists patients with menu selection, updating and printing nourishment labels, data entry and assisting with the meal service as assigned. Provides administrative support and customer service to the Nutrition department as assigned. Will provide excellent customer service when working with patients, visitors and other staff members.
Minimum Education Requirements
High School diploma or GED preferred.
Minimum Experience Requirements
Previous food service, healthcare or customer service experience, preferred
Demonstrates superior phone communication skills
Strong communication skills; ability to read, write and speak English
Basic computer skills
Position Duties (essential functions denoted with an * )
Answers incoming calls for room service and assists patient with menu selections. *
Processes new diets and menus or changes to existing diets or menus. *
Prepares individual diet slips for meal trays and tallies portions and kinds of food for each type of diet; processes new diets and changes via computer. *
Maintains records of food usage, diet supplements, nourishments, etc. *
Communicates with patient, dietitian, dietary personnel, kitchen staff and nursing staff as needed concerning patient diets and preferences. *
Responds to the phone printer requests. *
Screen calls for the dietitian, managers, coordinators and employees to determine information requested and urgency. *
Attends and participated in department staff meetings. *
Provides administrative support and customer service to the Nutrition department as assigned. *
Performs tray delivery per protocol when visiting a patients' room, including patient identification checks, as requested. *
Treats all patients with respect and exhibits good customer service skills. *
Prioritize assisting patients above all other duties. *
Answers the telephone properly and courteously. *
Demonstrates a positive customer service approach when working with physicians, peers, and hospital staff to facilitate cooperation between departments. *
Responds to questions and complaints, courteously and follows-up in a timely manner. *
Supervisor is requested upon a problem, complaint, or question that a Clinical Nutrition Assistant is unable to answer.
Light Work - exert/lift up to 20 lbs. force occasionally, and/or up to 10 lbs. frequently
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.