This position consults and supports innovative instruction and course design for the Master of Science in Higher Education Administration and Policy through technology-enhanced learning for traditional, online/blended courses, and innovative projects/programming. This position works to increase the adoption of learning technology among faculty and students through daily interaction, training, and direct in-class support. This position coordinates the development of training resources and researches, recommends, implements, and evaluates technological solutions for learning regarding curriculum and other programming.
Please Note: This position will require some night and weekend availability, particularly at the beginning and end of each quarter. Weekday hours will include availability until 6:00 pm or later.
Instructional Design and Development:
Consults and supports faculty in the planning, design and development of traditional, online/blended courses and innovation projects. Provides instructional design expertise in planning, development, implementation, and evaluation.
Assists faculty and TAs with the enhancement of instructional strategies, design and development of course materials and assessment techniques, and appropriate integration of instructional technologies and best practices for program courses. Partners with course faculty to:
Identify desired course/component outcomes
Develop appropriate learning activities
Develop appropriate assessments
Design and develop course, components, and media.
Constructs learning environments that promote interaction, social presence, and community among students, and between students and faculty
Monitors courses to collect feedback to refine materials, instruction, and course design.
Works with the program director to evaluate instructional technology initiatives and make recommendations for an educational strategic plan.
Trains and support faculty in the use of learning technologies including physical room technologies, online learning tools, and live online class sessions. This requires some evening and weekend work during each academic quarter.
Maintains knowledge of new and emerging technologies, research methodologies, and curricular practices in the field of online/blended learning and makes recommendations to the program director, staff, and faculty.
Engages in professional development to further academic goals and pursue publishing and/or conference presentations to advance the knowledge base of the research.
Technology Development and Program Operations:
Coordinates with MSHE staff to complete projects and explore options to further develop innovative solutions or improved processes of existing solutions for office and program operational needs.
Coordinates with program staff to ensure students are supported in their efforts to use Canvas, Zoom, BlueJeans, etc. Designs, develops and delivers content with staff at new student orientation ( in person or virtual) related to the program.
Identifies procedures and processes for automation in current workflows; designs and develops software solutions to solve those problems.
Maintains awareness of evolving information technologies
Communications and Outreach:
Works with the director and staff to design and oversee the implementation of parts of the program’s overall communication strategy.
Partners with the MSHE and SESP staff to develop relevant content for all media, including public MSHE website, internal MSHE community, Alumni newsletters, printed advertising materials, and social media. Provides design expertise to look and feel of marketing materials and messaging.
Coordinates HTML email composition and testing.
Attends and supports MSHE events as required.
Performs other duties as assigned.
Master’s degree in education, communications, learning sciences, or related field.
Three years of professional experience in higher education, education setting, or similar setting
Two years of experience supporting online learning technology (e.g., learning management systems,
virtual classroom)A deep understanding of instructional design and learning theories.
Experience with instructional design and development of online, blended, and traditional courses and workshops.
Ability to work with senior faculty members and senior University administrators in a research university.
Knowledge of current educational technology practices, theories, and emerging trends and technologies that support teaching and learning.
Must have sophisticated project management skills including, problem-solving abilities, facilitation, analytical thinking, and sound judgment skills.
Ability to communicate effectively with faculty and staff from diverse professional and personal backgrounds and varying degrees of technological competence.
Ability to prioritize and exercise independent judgement. Demonstrated resourcefulness.
Demonstrated ability to use initiative and to learn new skills.
Accuracy and attention to detail.
Experience with a Learning Management System (e.g. Canvas, D2L. Moodle, Blackboard) is required.
Experience with online web conferencing platforms (e.g. Adobe Connect, Zoom, WebEx, BlueJeans) is required.
Highly experienced and proficient with common desktop applications and learning technologies, such as presentation, multi-media and web technologies.
Design and Developer Skills:
Working knowledge of Adobe Creative Suite, including InDesign, Illustrator, Photoshop, Adobe Premiere Pro, and/or other visual design tools. Knowledge of Storyboarding, creating imagery out of ideas, and presenting facts in an interesting way is desired.
Knowledge and skill in visual design, usability, and Universal Design principles.
Baseline developer/programmer skills to build and integrate technical options (HTML/CSS and Front-End Development) and a creative approach to solving complex problems
Minimum Competencies: (Skills, knowledge, and abilities.)
Collaboration: Facilitates open and effective communication, cooperation and teamwork within and outside of one's own team; respects the needs and contributions of others.
Collegiality: Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.
Computer Proficiency: Successfully uses multiple software programs independently. Software may include Microsoft Office, applications such as PowerPoint, Word, Excel, and Access, email, web browsers, and Peoplesoft.
Communication-Oral and Written: Communicates effectively one-to-one, in small groups and in public speaking contexts; writes precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar.
Customer Focus: Regularly monitors customer satisfaction; provides suggestions to improve quality and value to the customer.
Dependability: Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.
Efficiency: Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.
Judgment: Demonstrates logic, rationality and objectivity; shows common sense; uses all available information to make educated decisions.
Organization: Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and/or resources
Team Player: Seeks to build collaboration by encouraging trust, mutual respect and shared purpose among various participants in an engagement.
College/University teaching experience preferred.
Experience in developing multi-media and web solutions for teaching.
Knowledge of evidence-based teaching methods and familiarity with research literature on teaching and learning.
Familiarity with ADA compliance, accessibility issues and universal design principles.
Familiarity with copyright laws, fair use provisions, and compliance requirements.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 34067
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.