As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Harborview and the Department of Ambulatory Care Services has an outstanding opportunity for a Full-Time Medical Assistant. This individual will assist the Madison Clinic which provides primary care to HIV patient Clinic's healthcare professionals in the delivery of high quality patient care. The Madison Clinic is a fast paced and high volume academic, research and patient care setting which requires a strong emphasis on accuracy, collaboration, Teamwork, and problem solving abilities. JOB RESPONSIBILITIES: Preparation for Visit:
Prepares paperwork and medical records for clinic visit according to clinic protocol.
Reviews daily schedule to identify visits that may require special preparation,
Completes and posts exam room and MA / provider assignments at the beginning of each clinic session.
Opens and prepares exam rooms for patient care assuring that the rooms are clean and organized between patients.Patient Care:
Accurately obtains and documents patient's chief complaint, height, weight, pain assessment and vital signs, etc. in the medical record per clinic protocol.
Properly identifies patients prior to procedures, injections, or collection of specimens.
Obtains information, presents questionnaires, etc., as required per clinic protocols.
Implements clinic guidelines as appropriate for patient condition.
Recognizes symptoms of urgent problems or unstable conditions and reports immediately to RN and / or provider.
Alerts providers to arrival of scheduled patients as required by clinic guidelines.
Performs procedures, administers tests, etc. as ordered by provider. Notifies RN of orders that cannot be implemented by MAs.
Informs provider of results of clinic-administered tests.
Records all medications, immunizations, injections, or clinic administered tests performed by the MA on the appropriate form in the medical record.
Participates in clinic specific procedures related to test follow-up and patient notification.
Accurately documents patient care in the medical record (paper or electronic) according to clinic guidelines.Monitor the Patient Flow:
Monitors patient flow throughout the clinic to assure efficient clinic operations.
Anticipates arrival of scheduled patients and completes intake tasks promptly.
Monitors room lights, flags or other signals for indications of necessary patient care.
Assists other MAs as needed.Patient Discharge
Notifies RN staff and / or clinic manager of patients requiring emergency procedures or transfers.
Provides patients with appropriate discharge instructions, patient education handouts, and home test kits as ordered.
Follows other clinic specific discharge procedures.
Checks completeness of requisitions and verifies to ensure accuracy.
Delivers Safe and Therapeutic Care.Procedures performed by MA:
Accurately measures and documents Orthostatic blood pressure.
12-lead electrocardiogram including rhythm strips.
Application of medical immobilization or patient protective devices.
Cleaning of patient care equipment per clinic guidelines.
Collection of lab specimens including urine, sputum, blood, etc.
Performs venipuncture, administers skin tests if allowed by clinic protocol, administers immunizations or other injections if allowed by clinic protocol.
Maintains Safe and Effective Clinical Environment;
Clinic Stocking and Maintenance
Orders medical supplies, forms and clerical supplies as needed (includes stock and non-stock).
Maintains appearance and cleanliness of the patient care areas.
Stocks examination rooms with supplies and education materials, maintaining established PAR levels as specified by clinic protocol.
Promptly removes outdated supplies and medications. Checks regularly for outdates according to clinic protocol.
Requests housekeeping and maintenance services as needed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.