Advertised Summary Job Description: The Division of Maternal Fetal Medicine at Columbia University is seeking a Practice Manager our off site locations. The Manager of Practice Operations is responsible for overseeing the daily operations for the MFM practices at Bronxville and Ultrasound operations at all other sites throughout Westchester and Rockland. This position will report directly to the Divisional Administrator for Maternal Fetal Medicine. Duties include the following but are not limited to: Managing the clinical practice schedule and all operations pertaining to clinical activity; management of scheduling practice hours and room allocations; ensure clinical administrative equipment is adequately maintained; manage the appropriate amount of medical supplies needed, such as vaccines etc.; monitor all purchases/expenditures; oversee practice flow and patients throughput to maximize efficiency. Additional operational responsibilities include oversight of all EMR's requirements such as pre-load, timely documentation by physicians, accurate revenue cycle processes are adhered to by all front/back end charge entry/coding staff, ensuring adequate coverage in each clinical/administrative area on a daily basis, and escalate any issues appropriate. The manager of practice operations will be the direct supervisor for all front end staff, medical secretaries, and clinical support staff such as medical assistants and RN's. This entails managing payroll functions, tracking vacation/sick days for all employees and performing all necessary human resource functions such as hiring, training, supervising, disciplinary actions and performance appraisals etc. The manager of practice operations is expected to assist with developing strategies to improve efficiency in the areas of scheduling, registration, wait times, and to monitor and improve patient satisfaction scores. This position will collaborate with administrative/clinical supervisors, division administrators, other practice managers to build volume at the faculty practice and ultrasound sites and is expected to communicate with all internal/external departments, including inpatient nursing units, emergency department etc. to ensure safe and efficient patient care. This position will need the ability to work under pressure, undertake multiple tasks as required, possess strong management/organization skills, and ability to interact with all levels of staff.
General Minimum Qualifications: Requires a bachelor's degree or equivalent in education and experience, plus four years of related experience.
Additional Specific Minimum Qualifications: - Ob/Gyn experience - Possess strong organizational skills and be detail oriented - Excellent verbal/written communication and strong observation and listening skills -Ability to interact effectively and efficiently with patients and co-workers - High level of professionalism and maturity, and the ability to work independently
Preferred Qualifications: - Extensive knowledge in ultrasound operations - A working knowledge of medical terminology and accepted abbreviations is preferred - Computer proficiency with the ability to quickly learn new applications
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_170724
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.