Supervise and coordinate all aspects of assigned residence hall(s) to ensure that residential facilities are safe, conducive to study and provide an environment that enhances student growth and development. Responsible for overseeing the safety and general well-being of up to 350 residential students. Supervise and support Resident Assistants in their daily work.
Staff Supervision and Development:
Plan, prepare and present sessions for Resident Assistant (RA) training.
Responsible for supervision and leadership of (6 to 10) assigned RAs.
Set goals for RAs in consultation with supervisor.
Conduct performance discussions and make recommendations regarding hiring and termination of RAs that carry significant weight with supervisor.
Hold weekly staff meetings and individual supervision meetings.
Design and implement on-going in-service training/development opportunities for RA staff.
Manage staff development and programming budget as well as oversee Wegmans card and other purchases made by RAs and hall council.
Student Engagement, Advocacy and Support:
Responsible for the general welfare of up to 350 residents.
Responsible for ensuring the educational, cultural and social programing implemented in residence hall(s) is appropriate and consistent with the departmental mission statement and the Fisher Creed.
Facilitate, supervise and help coordinate programming and community building in the residence hall(s).
Provide basic counseling in the areas of personal safety, conflict resolution, self-care and academic success.
Collaborate with the Early Alert Support Team and other campus offices to identify and outreach to students who are struggling with academic, emotional and/or mental health related issues.
Utilize independent judgement to make referrals to appropriate College resources.
Support RA staff in addressing roommate conflicts and other community related issues.
Implement mediation strategies for conflicts escalated above RA comfort or capabilities.
Advise hall council for assigned building(s).
Possible opportunities to advise Residence Hall Association.
Responsible for the day to day operations of assigned building(s) in consultation with Assistant Director of Residential Operations.
Prepare assigned building(s) for check-in/check-out periods.
Administer and oversee the room inspection process.
Manage the de-triple process at the building level.
Determine priority of and coordinate room changes at the building level.
Assist with departmental assessment projects at the building level.
Student Conduct and Crisis Management:
Understand and enforce College and residence hall policies.
Explain and answer questions related to policies and student conduct process.
Attend weekly meetings with Assistant Director of Student Conduct.
Serve as a hearing officer and meet with students as assigned.
Display appropriate critical thinking during emergency response and conduct hearings.
Perform on-call responsibilities in rotation with other Residence Directors when students are in residence.
Follow departmental professional staff emergency response protocol.
Support RA staff in following emergency response protocol and confronting situations.
Maintain assigned number of office hours per week.
Attend weekly departmental meetings and individual meetings with supervisor.
Assist with RA staff recruitment and selection processes with recommendations carrying significant weight for hiring decisions.
Assist in the room selection processes.
Utilize appropriate software platforms/digital systems to maintain student conduct and housing records.
Support departmental and division wide strategic plan initiatives.
Serve as a liaison with other departments in the College.
Participate in College Committees as assigned.
Assume other responsibilities as assigned.
Participate on departmental committees.
Committee leadership opportunities after first full year of employment.
Opportunities to advise students and student groups.
Strong computer skills and experience with Microsoft Office required.
Experience living in a residence hall required.
Resident Assistant experience preferred.
Experience with housing management and student conduct database systems preferred.
Competencies / Skills:
Ability to work well with others and the desire to work in a student-centered environment.
Ability to think clearly amid changing priorities and circumstances.
Attention to detail and high accountability for meeting deadlines.
Maintain professional attitude and demeanor in difficult situations.
Exercise sound judgment.
Maintain high level of confidentiality.
Supervision of Employees:
Direct supervision of Resident Assistants.
Physical and Mental Demands:
Physical Demands: Ability to complete tasks at a computer, ability to regularly patrol the halls, ability to respond quickly to various locations on campus. Periods of extended computer usage.
Mental Demands: Must have ability to withstand interruptions, high accountability for meeting deadlines.
The Residence Director is a full time, 10 month (August 1-May 31) live-in position. During these 10 months, outside employment should be discussed in advance with and approved by supervisor. The Residence Director must be available to work occasional extended hours. (This may include: fall and spring RA training, semester opening and closing, duty rotation, College open houses, etc.)
It is the policy of St. John Fisher College to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the College has employees.
The College does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law.
Internal Number: 1394
About St. John Fisher College
St. John Fisher College is an independent, liberal arts institution in the Catholic tradition of American higher education. The College emphasizes liberal learning for students in traditional academic disciplines, as well as for those in more directly career-oriented fields. We are committed to enriching the work, teaching and life experiences for all faculty and staff, in support of the College’s mission. Human Resources is dedicated to providing high quality service with a true sense of personal value for all faculty, staff and their families and consistently meeting or exceeding expectations in all human capital disciplines. Mission: St. John Fisher College is a collaborative community dedicated to teaching, learning, and scholarship in a student-centered educational environment. The College is guided by its liberal arts tradition and its Catholic heritage, as expressed in the motto of its founders, the Basilian Fathers: “teach me goodness, discipline, and knowledge.” Fisher engages individuals in lives of intellectual inquiry, professional integrity, and civic responsibility, where diversity and service to others are valued and practiced.