Internal Medicine’s Pulmonary and Nephrology Clinics are seeking a Medical Assistant-Nurse Assist to assist in the delivery of outpatient specialty care on the 3rd floor of the Taubman Center. The MAs duties will involve direct patient care as well as administrative responsibilities. We are looking for a team member who can work independently and adhere to our high standards for excellence in patient care.
Support clinical providers by administering immunizations and injections, follow up test scheduling, etc.
Assist patients while in clinic
Assure efficient clinic flow by rooming patients performing intake functions including vital signs, medication reconciliation, and reason for visit
Prepares patient records and reports
Prepares and sets up exam room with appropriate equipment and supplies
Implements emergency protocols when necessary
Maintains accurate electronic patient information in Mi Chart
Reports incidents, problems and concerns in a timely manner to the leadership team
Assist in arranging same day tests
Stock supplies, linen and medications
Perform EKGs or other point of service testing as required
Indirect patient care:
Scan patient records into Mi Chart
Performing prior authorizations for medications and procedures
Works with the Avitracks lab monitoring system
Faxing and/or mailing patient lab orders; Monitoring of the fax server
Complete required forms (FMLA, Workers Comp, Patient Assistance)
Sort mail; Maintain provider incoming mail and obtain provider signatures when necessary
Entering prescription refills into MiChart and calling in prescriptions to the pharmacy
Entering standing lab orders and clinic lab orders into MiChart
Scheduling testing as necessary
Calling for labs and outside medical records
Processing incoming messages through the MiChart inbasket
Participate in the opening and closing of the clinic as required by the schedule
Participate in clinical operations improvement activities
Providing coverage to co-workers when absent
Maintains patient confidentiality
Collaborates with nursing in patient care activities
Demonstrates positive customer service behavior
Maintains excellent communication with all health center staff
Graduation from a Medical Assistant Program. Able to work in a fast-paced, customer friendly environment. Possess a high school diploma or General Education Development (GED) credential. Adheres to high standards of teamwork by demonstrating adaptability, flexibility and consistently shares information and resources with others. Works well with minimal supervision and possesses strong attention to detail. Documented history of excellent attendance and punctuality. Effective time management skills. Excellent customer service skills and interpersonal and communication skills (ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues). May be required to work overtime.
Previous experience in an Ambulatory Care clinical setting as a Medical Assistant. MiChart experience. Clinical data entry experience. Lab monitoring programs knowledge. Knowledge of University and Department of Internal Medicine policies and procedures.
Appointment: 40 hours per week, full-time
Shift/Hours/Days: 7:00 AM – 6:00 PM / Monday – Friday (hours may vary)
Location: Internal Medicine, Area C, Taubman Center
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 157865
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.