Locatedin Nashville, Tennessee, and operating at a global crossroads of teaching,discovery and patient care, VUMC is a community of individuals whocome to work each day with the simple aim of changing the world. It is a placewhere your expertise will be valued, your knowledge expanded and your abilitieschallenged. It is a place where your diversity â of culture, thinking, learningand leading â is sought and celebrated. It is a place where employees know theyare part of something that is bigger than themselves, take exceptional pride intheir work and never settle for what was good enough yesterday. Vanderbiltâs mission is to advancehealth and wellness through preeminent programs in patient care, education, andresearch.
Executive Health at Vanderbilt is a preventivemedicine program that includes a comprehensive medical assessment and astrategy for preventing disease and optimizing health.
Provide overall leadership for a unit ordepartment of approximately twenty individuals and three providers in theMedicine Patient Care Center and will perform but is not limited to thefollowing: developing goals, objectives, policies and procedures; supervising,coordinating, and evaluating the activities; preparing operating and capitalexpenditure budgets; and performing personnel administration functions.
Develop goals and objectives for the department based on interpretation of institutional policy and goals.
Plan to achieve goals or establish priorities.
Help department understand, share and support the vision
Initiate changes in or develop new policies, procedures and/or methods.
Analyze long-range impact of decisions and plans.
Ensure the most effective operations of the department through program development, process improvement and coordination/integration of processes with other departments.
Design, implement, evaluate and market programs to maximize clinical outcomes, functional status, patient/customer satisfaction and reimbursement.
Standardize services, processes, resources, and practice to improve efficiency.
Supervision to include responsibility for planning, coordinating, and controlling the work and procedures; provide advice/consultation to staff regarding problems
Adjust work schedules or project priorities to meet emergencies or changing conditions
Participate on departmental and/or interdepartmental committees to address problems and facilitate information exchange about programs, problems, etc. Provide information to others (oral or written) to explain/clarify problems, issues or requests.
Participate in periodic management meetings to keep top management informed of department problems and concerns
Analyze and evaluate ongoing department programs to identify areas where adjustments/improvements are needed
Develop staffing plans to ensure developmental objectives are being met.
Define and achieve financial targets in support of business goals of the institution.
Prepare an annual operating budget for a unit or department, including direct labor, material and supplies, services, equipment maintenance and replacement
Present and justify a proposed budget (operating and capital expenditure) to a management review committee
Evaluate organizational functions and structures to best determine the allocation and utilization of resources
Analyze and evaluate budget variance to determine cause,
Prepare justification or develop alternatives for cost containment/reduction
Project future budgets based upon analysis of current operations.
Create and exceed service standards utilizing key service dimension and from knowledge of patient/customer expectations and best practice.
Establish service standards for the department and determine if service standards are compatible with financial targets.
Ensure that the service standards are met or exceeded by utilizing customer satisfaction, best practices and market information to improve customer service and satisfaction.
Create an organizational culture (both within and across departments) that provides a safe, satisfying and enriching environment for employees and provides a qualified, competent staff to meet patient needs.
Provide leadership to promulgate the mission and the values of the institution to the department.
Model behavior consistent with the mission, vision, and values of the enterprise through leading, coordinating projects, innovation, initiating improvement, and developing new programs.
Demonstrate a leadership style that is facilitative and collaborative.
Communicate within and across departments to maximize effectiveness, efficiently and information sharing.
Ensures all Human Resource and VUMC policies and procedures are followed according to standards.
Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards.
Create an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually).
Identify, establish and evaluate quality assurance standards, programs, and procedures within department.
Establish and evaluate standards of performance to ensure safe, effective, and efficient operation of the department.
Ensure that standards are met within area of responsibility to assure clinical enterprise accreditation/licensure
Preferred Education,Skills, and Experiences:
Strong customer service and leadership experience is critical for this position
Graduateof an approved Nursing Program (BSN required)
MSN or Masterâs degree preferred
ActiveTennessee RN license
Ability to get the job done and maintain a smooth clinic flow
Eight years outpatient clinic management / leadership experience in a medium / large clinic highly desired
Mondayâ Friday / 8:00 a.m. â 5:00 p.m.
Becausewe are committed to providing the best in patient care, education and research,we are proud of our recent accomplishments:
Â·US News & World Report: #1 Hospital inTennessee, #1 Health Care Provider in Nashville, #1 Audiology (Bill Wilkerson Center),9 adult and 9 pediatric clinical specialties ranked among the nation's best,#15 Education and Training
Â·Truven Health Analytics: among the top 100hospitals in the US
Â·Becker's Hospital Review: one of the"100 Greatest Hospitals in America"
Â·The Leapfrog Group: grade"A" in Hospital Safety Score
Â·National Institutes of Health: among the top 10grant awardees for medical research in the US
Â·American Association for the Advancement ofScience: 12 facultymembers elected fellows in 2014
Â·Magnet Recognition Program: Vanderbilt nursesare the only group honored in Tennessee
Â·Nashville Business Journal: MiddleTennessee's healthiest employer
Â·American Hospital Association: among the 100"Most Wired" medical systems in the US
Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and biomedical education. Our reputation for excellence in these areas has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the Southeast choose Vanderbilt University Medical Center for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.The mission of Vanderbilt University Medical Center is to advance health and wellness through preeminent programs in patient care, education, and research.