Penrose-St. Francis Health Services is a full-service, 522-bed acute care provider in Colorado Springs comprised of Penrose Hospital and St. Francis Medical Center. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 364-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. In 2008 we opened St. Francis Medical Center to keep pace with the growing needs of the Colorado Springs’ community on the north side of the city. St. Francis Medical Center features 172-beds and offers a modern Birth Center, Level IIIA Neonatal Intensive Care Unit, Pediatric Care Unit, Emergency Department, Level III Trauma Center, Imaging Services, Surgical Services, and Critical Care Unit. It is also serves as Southern Colorado’s home base for the Flight For Life® Colorado air medical helicopter service. It’s an incredible time to join us as we celebrate our tenth consecutive year as one of “America’s 50 Best Hospitals” by Healthgrades and Magnet Hospital designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With 300+ days of annual sunshine, mild winters and easy access places like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted. For more information about Penrose – St. Francis Health Services, visit http://www.penrosestfrancis.org/.
Processes new diet menus or changes to existing diets or menus, assists patients with menu selection, updating and printing nourishment labels, data entry and assisting with the meal service as assigned. Provides administrative support and customer service to the Nutrition department as assigned. Will provide excellent customer service when working with patients, visitors and other staff members.
Minimum Education Requirements
High School diploma or GED preferred.
Minimum Experience Requirements
Previous food service, healthcare or customer service experience, preferred
Demonstrates superior phone communication skills
Strong communication skills; ability to read, write and speak English
Basic computer skills
Position Duties (essential functions denoted with an * )
Answers incoming calls for room service and assists patient with menu selections. *
Processes new diets and menus or changes to existing diets or menus. *
Prepares individual diet slips for meal trays and tallies portions and kinds of food for each type of diet; processes new diets and changes via computer. *
Maintains records of food usage, diet supplements, nourishments, etc. *
Communicates with patient, dietitian, dietary personnel, kitchen staff and nursing staff as needed concerning patient diets and preferences. *
Responds to the phone printer requests. *
Screen calls for the dietitian, managers, coordinators and employees to determine information requested and urgency. *
Attends and participated in department staff meetings. *
Provides administrative support and customer service to the Nutrition department as assigned. *
Performs tray delivery per protocol when visiting a patients' room, including patient identification checks, as requested. *
Treats all patients with respect and exhibits good customer service skills. *
Prioritize assisting patients above all other duties. *
Answers the telephone properly and courteously. *
Demonstrates a positive customer service approach when working with physicians, peers, and hospital staff to facilitate cooperation between departments. *
Responds to questions and complaints, courteously and follows-up in a timely manner. *
Supervisor is requested upon a problem, complaint, or question that a Clinical Nutrition Assistant is unable to answer.
Light Work - exert/lift up to 20 lbs. force occasionally, and/or up to 10 lbs. frequently
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.
Find your ideal career at Centura Health! With 16 hospitals, physician clinics, hospice services, home care and senior living communities, Centura Health's vast network of care spans Colorado and Western Kansas so you can experience a balanced lifestyle and enjoy a fulfilling career anywhere you want to work, live and play in Colorado. From the fast pace of a Denver-area Level 1 Trauma Center to a smaller rural or mountain hospital – we proudly offer a more diverse range of work settings and locations than any other health care employer in the state. Centura is an equal opportunity employer.