NYU Langone Hospital – Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health’s anchor for healthcare access, growth, and delivery in the entire borough. Learn more about NYU Langone Hospital – Brooklyn.
Position Summary: We have an exciting opportunity to join our team as a Community Health Worker.
In this role, the successful candidate is part of an interdisciplinary team that includes, but is not limited to, medical and behavioral health providers servicing patients who suffer from complex medical and/or psychiatric co-morbid conditions. By ensuring patients remain or become engaged in services/programming, are educated about self-care issues, and are assisted with access to care, the Community Health Worker will be part of a team that improves patient health and thus quality of life.
Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs.
Prepare for and participate in any individual or team meetings/supervision as required by the department.
Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values.
Assist Care/Case Management staff or take lead in conducting pre-visit planning and hospital discharge phone outreach (Program Dependent).
Assist Case/Care Manager with coordination of patient care in the community, when the patient is hospitalized, and during transition from hospital to home.
Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
Conduct outreach efforts in the community to engage high risk patients in case management services.
Maintain electronic records and compile statistical data in accordance with the department's standards. Complete documentation within required time frames.
Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients' physical health and emotional well-being.
Provide office and community based support services to patients (E.g.- Patient escorts to medical appointments, medical appointment reminders, assistance with obtaining medications from pharmacies, etc.)
Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
Assist patient with accessing a full range of medical, behavioral health, chemical dependency, psychosocial, and community services including referral to self-help groups and community organizations.
Determine patients' care transitions needs via screening in various care settings (Emergency Room, hospital, at home, etc). Create transitional plan, when needed, with goals designed to address medical, behavioral health, and social determinants to improve health outcomes.
Minimum Qualifications: To qualify you must have a High School Diploma/GED Candidate should have at least 1 year experience in a health service related field. Bi-lingual- English/Spanish or Chinese, Arabic, Russian or Yiddish depending on targeted patient population. Computer literate (Microsoft Office), telephone, fax machine, and photocopy machine skills required.
Preferred Qualifications: Experience working with patients who are diagnosed with mental health, substance abuse, and/or chronic health conditions in a variety of inpatient and outpatient settings, including home based visits.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital – Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Hospital – Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Hospital – Brooklyn’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit http://www1.eeoc.gov/employers/poster.cfm for more information.
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Internal Number: 63236909
About NYU Langone Health
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.