As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. HMC Radiology has an outstanding opportunity for a full time variable shift Health Information Technician 2. Under the supervision of the Release of Information Supervisor, the HIT2 processes requests for release of medical information within regulatory/HIPAA and Harborview Medical Center's specifications, timeframe, and policies; answers, screens, and fields telephone requests; responds to public requests and inquiries; evaluates priority level of requests; enters and tracks requests in computerized system supports and proactively participates in team work effort. Demonstrates excellent customer service skills and has the ability to de-escalate customers who are upset. DUTIES AND RESPONSIBILITIES:Understands and applies state regulations, HIPPA regulations, and Harborview Medical Center's policies as they pertain to release of information.Understands the type of medical information that is requested and determines what components(s) of the medical record is to be released.Follows departmental security and confidentiality policies and procedures.Demonstrates sound moral and ethical conduct in all aspects of the position; maintaining the minimal accepted level of productivity and excellent quality.Possess a strong sense of organization and the ability to work efficiently under stress.Self-motivated, detail oriented, and able to assess work effort to meet established timeframes. Meets deadlines, project goals, and follows up on departmental/clinical/satisfaction issues in a timely manner.Interpersonal skills to communicate and negotiate with customers in a service-oriented manner, both verbally and written.Displays resourcefulness and innovation in decision making and problem solving.Responds appropriately to emergency situations and drills.Assists with special projects and duties as needed.Demonstrates knowledge and understanding of patient privacy and employee rights. Maintains confidentiality of all medical center strategic plans and initiatives, financial information or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize employee rights, the privacy of patients, or the organization's operations.Accesses and uses the minimum necessary patient identifiable information and employee and organization information to perform job responsibilities and duties and only for authorized purposes. This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.Minimum Qualifications:High School graduation or equivalent and two years of experience in the program area; OR Equivalent education/experience/training.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.