Department:University Housing Appointment Type and Duration:Regular, Ongoing Salary:$54,000 - $64,000 per year Compensation Band:OS-OA07-Fiscal Year 2017-2018 FTE:1.0
Application Review Begins July 3, 2018; open until filled
Special Instructions to Applicants To ensure consideration, include the following three items with your online application:
• A cover letter which describes how your knowledge, skills, and abilities align with the job responsibilities and requirements listed in the job announcement. • Current resume • Answers to the following supplemental questions:
1. The University of Oregon values equity, inclusion and inter-cultural understanding in our work. What experience have you had addressing concerns regarding equity, inclusion and multi-cultural understanding in your previous positions? Also, describe how you can contribute to these values as the Facilities Services Manager at the University of Oregon.
2. What are the most important values you demonstrate as a leader?
3. Please describe any custodial experience you have in an institutional setting, emphasizing any unique challenges that you experienced.
4. What innovative techniques have you successfully implemented in your current or previous positions leading high-tempo custodial operations? Please emphasize approaches that resulted in improved levels of service, reduced manning, and reduced operating costs. Provide specific results and outcomes.
5. Housing Faculties Services is led by a team of six managers that are responsible for custodial operations, maintenance, and construction of Housing facilities. Describe your relevant experience in working as a part of a collaborative team.
Department Summary Living on campus adds tremendous value for students and contributes to higher grades, staying and graduating from the university and future success.
University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students’ development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.
We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.
University Housing units include business services, dining services, facilities services, marketing and communications, and residence life. University Housing is an educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).
Position Summary A key member of the University Housing Facilities Services leadership team, the Facilities Manager reports to the Director, Housing Facilities Services. This position has responsibilities to support University Housing facilities, an auxiliary educational and business enterprise of the University with an annual operating budget of approximately 50 million dollars. University Housing provides residence hall accommodations for approximately 4,200 students, with 9 dining venues, and 432 apartments and family housing units. The various units represent over 2 million square feet of living/dining space and approximately 80 acres of grounds. This position supervises custodial staff that operate seven days a week, including swing and night shifts, and oversees custodial operations in specific areas, performs standards inspections and surveys to gather information for maintenance needs to improve the common and living areas for Housing.
This position works cooperatively and collaboratively with staff within University Housing, all members of the Housing Facilities Services management team, and other institutional stakeholders. This position is responsible for responding to and resolving after-hours and weekend emergency maintenance and custodial requirements, sharing the duty on a one-week rotational basis with the other Facilities Services managers. This position routinely makes decisions related to hiring, assignments, day-to-day operations, and performance and behavior issues for assigned classified and student employees. This position is responsible for budget and acquisition requirements for a wide variety of equipment, tools, and supplies necessary to accomplish custodial and maintenance operations. This position routinely makes independent decisions, especially during after-hours emergency situations, that have departmental and campus impacts.
The Facilities Manager regularly interacts with Dining, Conferencing and Catering Services, and Residence Life while accomplishing custodial and maintenance operations which include day-to-day custodial service, catering room and furniture setups, night floor care and seasonal kitchen deep cleaning, and summer conference operations. This position interacts with Safety and Risk Services to ensure compliance with health and safety requirements for both residents as well as university employees. This position frequently interacts with outside vendors, contractors and temporary employment agencies that are required to supplement the internal University Housing personnel to accomplish specialized tasks or to supplement during surge operations primarily during academic breaks and the summer term.
Summary of Essential functions of the position: Custodial Operations • Directs custodial operations for University Housing, ensuring clean, safe, and comfortable facilities for over four thousand student residents and guests. Custodial staff operate seven days a week, twenty-four hours a day. • Plans and directs winter, spring, and summer break turnover maintenance and deep cleaning. • Provides custodial support, including venue setup, teardown, and cleanup for conference and catering events. • Provides custodial service for summer conference guests, including room turnovers and daily linen service.
Maintenance • Responds to after-hours and weekend requests for custodial and maintenance support, directing on-call staff and contract support to make necessary emergency repairs. On-call duty manager on a rotational basis (one of every six weeks). • Provides maintenance, repair, cleaning and replacement of housing furniture, recreational equipment, building finishes (blinds, curtains, and flooring), and building exteriors and hardscapes. • Manages Housing Facilities Services vehicle fleet, accomplishing maintenance and repairs as required. • Provides maintenance and repair of all custodial equipment, including hard floor equipment and carpet cleaning equipment (including a truck-mounted cleaning system).
Supervision and Management • Provides direct supervision to three Facilities Services Coordinators, who in turn direct the operations of 30 custodians and two laborers. Supervision duties expand to include the management of up to 250 temporary food service workers, temporary and student workers during peak periods in the summer months. • Manages the University Housing Lost and Found program and serves as a key member of the “Give Before You Go” program to donate housing residents’ unwanted items during the annual Summer move-out. • Plans, budgets, and manages the custodial cleaning supplies and consumable products program. • In partnership with Housing Business Operations office, manages the sale, donation, recycling, e-waste and disposal of scrap materials and excess University Housing property.
Minimum Requirements • Four years’ experience supervising custodial staff in commercial, institutional, retail, or medical buildings. • Two years’ experience in operating and maintaining motorized floor cleaning equipment and its associated chemicals on both solid surface and carpet flooring.
Professional Competencies • Demonstrated commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment. • Demonstrated ability to manage tasks where successful collaboration and coordination with other supervisors was essential due to operating conditions, with an understanding of collaborative decision-making. • Demonstrated ability to evaluate multiple work requirements and prioritize accomplishment in accordance with life, health, safety, housing resident, customer, and academic mission impacts. • Demonstrated ability to manage several requirements or projects simultaneously. • Excellent oral and written communication skills and the ability to read and write in English for the purposes of reviewing budgets, preparing reports and understanding policies and safety information.
Preferred Qualifications • Experience in university residential or higher education facilities, especially in a setting where duties were performed as a member of a supervisory team serving diverse operations such as food service, customer service, and housing. • Demonstrated ability to operate a Computerized Maintenance Management System; experience must have been within the past five years. • Demonstrated working knowledge of Windows-based personal computer applications (e.g. Word, Excel, Outlook, etc.). • Demonstrated working knowledge of scheduling software, such as MS Project; experience must have been within the past five years. • Have or ability to obtain a valid driver’s license for purpose of obtaining a UO driver’s certification. • Experience working with employees in a collective-bargaining unit.
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Affirmative Action and Equal Opportunity, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.
The University of Oregon, founded in 1876, is the stat'?s flagship institution. Located in Eugene, an energetic college town, the university offers academic excellence and hands-on learning opportunities in a welcoming atmosphere. Towering trees shade the 295-acre campus, where students, faculty members, and employees from a wide variety of backgrounds share a commitment to preserving the environment and pursuing innovation in more than 260 academic programs that range from Eugene to Portland and from the coast to the mountains. For more information visit http://www.uoregon.edu/about