Position Summary: We have an exciting opportunity to join our team as a Patient Unit Associate.
In this role, the successful candidate supports the patient care activities of the nursing unit through maintenance of patient records, supplies, and the environment; coordinates activities with unit staff and other departments; demonstrates clear, concise, accurate and timely communications with members of the health care team, patients families and visitors; incorporates NYU Core Values in all aspects of job performance.
Demonstrates knowledge of the organizations Core Values and incorporates them into the performance of responsibilities.
Facilitates communication among unit staff, patients, families, visitors and members of the health care team. Present a positive image at all times while providing information and/or forwarding inquiries to appropriates staff.
Assists in the collection of data for the units Quality and Performance Improvement Program, that includes Patient Satisfaction and other measures.
Completes annual mandatory education requirements for patient unit clerks.
Provides the link for effective communication within the nursing unit and other departments.
Supports the patient care activities on the nursing unit by maintaining unit orderliness, adequacy of supplies and other resources necessary for patient flow.
Assists in data entry every 4 hours for Nstaffing , census daily data collection (NASH).
Participates in unit meetings and conferences.
Responds promptly to patient call lights, patient and family requests for assistance. Responds promptly to requests by members of the healthcare team including RNs, MDs and other interdisciplinary team members.
Maintain the flow of computerized and paper documents. Ensures all forms and documents are organized.
Demonstrates accountability for supplies, equipment, and environmental support.
Seeks learning resources for identified learning needs.
Reports to and maintains communications with nurse manager, nursing leadership or charge nurse.
Completes discharges, transfers and expirations into the electronic medical record (EMR=ICIS) in a timely, accurate manner.
Demonstrates respect for patient confidentiality, privacy, dignity, and rights.
Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
Utilizes hospital communications and devices appropriately, i.e., computer work stations, phone system, paging system.
Demonstrates culture competency in interpersonal behaviors. Demonstrates an awareness of the needs and behaviors of specific patient age groups.
Recognizes own limitations and requests assistance when needed.
Responds immediately as directed to potential and actual emergency situations.
Assists in maintaining a safe environment for patients and staff by serving screening for unauthorized individuals and notifying the appropriate personnel.
Assists in the orientation of new unit clerks.
Maintains the confidentiality of all patients as well as other medical center related information.
Receives packages, mail, flowers and arranges for their prompt delivery.
Functions as a respectful member of the health care team.
High school diploma or the equivalent.
Computer literacy including but not limited to keyboard facility, data entry, and use of hospital intranet.
Evidence of excellent interpersonal skills, effective communication skills, and creative problem solving.
English as primary language; other languages desirable.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 62688098
About NYU Langone Health
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Included in the 200+ locations throughout the New York area are five inpatient locations: Tisch Hospital, its flagship acute-care facility; Rusk Rehabilitation, ranked as one of the top 10 rehabilitation programs in the country; NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital with all musculoskeletal specialties ranked top 10 in the country; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children's health services; and NYU Langone Hospital—Brooklyn, a full-service teaching hospital and level 1 trauma center located in Sunset Park, Brooklyn. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.