Job Description: Trauma Intervention Specialists (TIS) offer crisis intervention in the hospital setting, outreach in the hospital and after discharge, intensive case management in the community, and group support for persons with injuries due to community violence. The work promotes healing from trauma; decreases high-risk behaviors in order to reduce re-injury, retaliation, arrests; and increases clients’ capacity to thrive. Healing Hurt People Chicago (HHPC) is a community-focused, trauma-informed, hospital-based violence intervention program.
Provide intensive case management (ICM) services within the SELF framework. The HHPC model is best characterized as low volume (15-20 clients); long-term (minimum of six months with weekly sessions); and high intensity/acuity due to violent injury and, for some, multiple exposures to community violence and other adverse experiences.
Engage clients in the immediate aftermath of a violent injury, often in the hospital setting, offering crisis intervention, trauma-focused psychoeducation, and outreach for persons with injuries due to community violence.
Complete full psychosocial assessments including family, housing, education, medical, and criminal justice involvement. TIS also assess clients for mental status, violence exposure, adverse childhood experiences, trauma histories, depression and PTSD symptoms.
Develop plan of care, in consultation with clients and families, to address symptoms of trauma by increasing connection to school, family, social supports, and needed social services. TIS serve as mentors and partners in assisting clients as they develop skills to navigate systems of care – medical, academic, employment, housing, social service, and mental health – to promote healing and recovery.
Complete documentation of clinical assessments, care plans, and interventions utilizing HHPC’s electronic case management tool and other electronic medical records as appropriate.
HHPC model is therapeutic, creating a space for healing from trauma. TIS use the SELF model in individual and group settings, focusing on physical, social and psychological safety; emotional literacy and self-regulation; identification and support for loss and for letting go of relationships or places that pose increased risk; developing a vision for a robust and healthy future and hope for continued growth and healing.
Staff serve as a resource to trauma professionals in the hospital setting, providing consultation and training regarding the experience of persons affected by violence and best practices in working with traumatized patients.
Master of Social Work or Master’s degree in a related field of study
Knowledge of the target populations (clients with injuries due to community violence)
Experience screening and assessing adults, children, and families in a therapeutic framework
Comfortable with outreach activities in high traffic, high stress environments
Must have a valid driver’s license and a vehicle available for community work
Clinical experience in Level I Trauma or Emergency Medicine setting
Prior experience providing case management services
Knowledge of formal and informal organizations in clients’ communities