We have an exciting opportunity to join our team as a Patient Unit Associate.
In this role, the successful candidate supports the patient care activities of the nursing unit through maintenance of patient records, supplies, and the environment; coordinates activities with unit staff and other departments; demonstrates clear, concise, accurate and timely communications with members of the health care team, patients families and visitors; incorporates NYU Core Values in all aspects of job performance.
Demonstrates knowledge of the organizations Core Values and incorporates them into the performance of responsibilities.
Provides the link for effective communication within the nursing unit and other departments.
Responds promptly to patient call lights, patient and family requests for assistance. Responds promptly to requests by members of the healthcare team including RNs, MDs and other interdisciplinary team members.
Reports to and maintains communications with nurse manager, nursing leadership or charge nurse.
Utilizes hospital communications and devices appropriately, i.e., computer work stations, phone system, paging system.
Responds immediately as directed to potential and actual emergency situations.
Maintains the confidentiality of all patients as well as other medical center related information.
Receives packages, mail, flowers and arranges for their prompt delivery.
Functions as a respectful member of the health care team.
Completes annual mandatory education requirements for patient unit clerks.
Participates in unit meetings and conferences.
Seeks learning resources for identified learning needs.
Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
Recognizes own limitations and requests assistance when needed.
Assists in the orientation of new unit clerks.
Assists in the collection of data for the units Quality and Performance Improvement Program, that includes Patient Satisfaction and other measures.
Assists in data entry every 4 hours for Nstaffing , census daily data collection (NASH).
Demonstrates accountability for supplies, equipment, and environmental support.
Demonstrates respect for patient confidentiality, privacy, dignity, and rights.
Facilitates communication among unit staff, patients, families, visitors and members of the health care team. Present a positive image at all times while providing information and/or forwarding inquiries to appropriates staff.
Supports the patient care activities on the nursing unit by maintaining unit orderliness, adequacy of supplies and other resources necessary for patient flow.
Maintain the flow of computerized and paper documents. Ensures all forms and documents are organized.
Completes discharges, transfers and expirations into the electronic medical record (EMR=ICIS) in a timely, accurate manner.
Demonstrates culture competency in interpersonal behaviors. Demonstrates an awareness of the needs and behaviors of specific patient age groups.
Assists in maintaining a safe environment for patients and staff by serving screening for unauthorized individuals and notifying the appropriate personnel.
High school diploma or the equivalent
Computer literacy including but not limited to keyboard facility, data entry, use of hospital intranet
Evidence of excellent interpersonal skills, effective communication skills, and creative problem solving
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 62567976
About NYU Langone Health
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.