Clinic Nurse Manager – Family Health Center East – East Orlando
Florida Hospital East Orlando seeks to hire a Clinic Nurse Manager who will embrace our mission to extend the healing ministry of Christ.
Florida Hospital East Orlando, a 265-bed community hospital, has been serving East Orlando residents since 1941 as an innovative local leader that fills a vital need in a fast-growing area. A recent 200,000 square-foot expansion project upgraded the hospital to 265 beds, with a spacious patient tower and 80 new private rooms designed to enhance the holistic care experience.
At the Center for Family Care, we are committed to providing quality health care to families in Central Florida. From newborn babies to parents and grandparents, we offer comprehensive treatment through every stage of life. Our faculty physicians are preparing resident physicians as the next generation of family physicians as instructors for Florida Hospital's Family Medicine Residency Program. Through the partnership of 8 faculty and 16 resident physicians, patients are given individualized attention, prompt service and advanced medical opinions. Our team of physicians provides over 25,000 patient visits each to the local community.
Monday – Friday; 8a – 5p
Under the general supervision of the Practice Manager and Medical Director, this position is responsible for providing physician support and supervising clinical staff in a physician office practice. They are responsible for maintaining adequate supplies and medications, appropriate staffing levels, resident education and training, and quality of clinical functions to ensure efficiency/productivity of the Physician Office. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Ability to facilitate communication and problem solving with patients, families, staff, physicians, and various levels of administration.
Physician office workflows or similar, i.e., Emergency Room or Urgent Care
Basic Life Support
Associate degree of nursing
Three years of more current nursing clinical experience with at least one year in an ambulatory setting
Minimum of 2 years in a leadership role
Bachelor's degree in Nursing, healthcare administration, business or management (Preferred)
Experience in a large physician practice (Preferred)
Experience in a teaching environment (Preferred)
Experience with using Electronic Medical Records (Preferred)
Multi-tasking ability (Preferred)
Organizational skills (Preferred)
Knowledge of physician office triage workflows (Preferred)
IV Starts (Preferred)
Licensure, Certification, or Registration Required:
Registered Nurse license in the state of Florida or multi state license as a Registered Nurse
Basic Life Support (BLS)
Demonstrates through behavior Florida Hospital's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program
Coordinates clinical functions to ensure efficiency and productivity of the physician office. Rooms patients, administers medications and assists with exams/procedures as needed.
Ensures there is adequate coverage for patient triage calls and that calls are answered timely. Regularly monitors calls to ensure they are managed appropriately and educates staff as needed.
Works with FH Point of Care testing staff and Assistant Director to ensure lab activities meet current standards. Works with staff to use all means available to assist with timely receipt of test results and ensure they are available when patients are seen. Ensures clinical staff maintain competency, monitors monthly quality control logs and troubleshoots any issues in this area.
Keeps up to date on current standards for infection control practices, including instrument disinfection & sterilization, and any new procedures or new medical equipment used in their office.
Maintains proper and cost effective levels of nursing supplies and medications, as well as proper function of equipment. Ensures medications are stored appropriately in regards to temperature, security, and standards for lookalike/sound alike drugs.
Promotes an environment of open communication as demonstrated through interaction with patients, staff, resident physicians, faculty, and administration and outside facilities. Utilizes positive problem-solving and conflict-resolution skills to assess and diffuse difficult situations.
Provides orientation for new clinical staff. Facilitates ongoing professional development of clinical staff by mentoring, training, and implementing processes to increase the patient experience and efficiency in the office.
Performs human resources functions such as timely evaluations, disciplinary actions and positive feedback to their staff. Ensures labor tracking falls within standards set by management and that overtime is utilized only in emergency situations with management's approval. Works with Practice Manager or designee to ensure that clinical staff licensing, registrations and other regulatory requirements are current.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Clinic Nurse Manager opportunity with Florida Hospital East Orlando and apply online today.
Florida Hospital is dedicated to improving lives not only in Central Florida, but also around the world. As a destination hospital, we are committed to serving the health care needs of our patients with a holistic approach to heal the mind, body and spirit. We strive to be the hospital of choice for patients, physicians and employees. Over the last 100 years, Florida Hospital’s mission remains unchanged: to extend the healing ministry of Christ.