Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment and chart management. Provides information to patients so they may fully utilize and benefit from the clinical services. Convey a positive image of the clinic.
Duties & Responsibilities:
Fulfills patient care responsibilities as assigned which may include: Greet patients upon arrival, checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; take patient vitals; weight, height, BP, temperature, O2, pulse, health problems/ allergies, verifying patient's medication intake each office visit, performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; assist doctors in exam room with patients; translate communication barrier if needed, know how to administer proper injections, explain treatment procedures, medications, diets and physicians' instructions to patients.
Fulfills environmental responsibilities as assigned which may include: Setting up instruments and equipment according to department protocol; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies; restocking exam/procedure rooms, help physicians examine and treat patients; handing them instruments/materials, collect blood, tissue or other laboratory specimens, log the specimens and prepare them for authorizations, clean/sterilize instruments and dispose of contaminated supplies properly.
Fulfills clerical responsibilities as assigned which may include: Answering calls and providing pertinent information, sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate, authorize drug refills and provide prescription information to pharmacies, schedule referral appointments for specialist, radiology, or procedure and obtain prior authorization, know how to verify insurance when a patient is being sent out for any exams such as MRI, CT, US, X-rays, scan documents into patient chart, know phone numbers to admit patient in hospital.
Fulfills organizational responsibilities as assigned which may include: Respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly, keep supplies ready by inventorying stock, placing orders, verifying receipts, keep equipment operating by following operating instruction: troubleshooting breakdowns, maintaining supplies, performing preventive maintenance; calling for repairs if needed.
Responsible for assisting physicians with entering information into the electronic medical record (EMR) or chart at the direction of a physician or midlevel provider.
Communicates to physician that dictation/chart pending approval and signature.
Transcribes patient orders including laboratory tests, radiology tests, medications, etc.
Documents any procedures performed by the physician or midlevel provider.