Position Summary: We have an exciting opportunity to join our team as a Pathology Case Coordinator.
In this role, the successful candidate is responsible for working with staff, supervisors, managers, house staff, and pathologists to facilitate problem resolution for cases with non-conformances. This individual, with guidance from the Assistant Director, Quality Systems, will be responsible for developing and maintaining a case resolution process and error reporting infrastructure for the department. The individual will also tabulate and analyze quality data associated with non-conformances. The individual will actively compiles, monitors, and interprets quality assurance data as it relates to errors within the department.
Special projects: Assists Administrative Director and Medical Directors as requested and assists with additional special projects as indicated by the Assistant Director, Quality Systems.
Tracks pending cases: For all accession series, email assigned pathologists to alert them of cases pending for more than the TAT goal and asks for follow up for any problematic cases. Escalates issues as appropriate to Assistant Director, Quality Systems, Administrative Director, and MD Clinical Service Director.
Data Compilation, Monthly Error Tracking: Collects error tracking and QC data from the entire department (inclusive of Tisch, HJD, CCC, and ACC)
Data Compilation: Tracks and records errors, creates isolated event reports, and reports in the NYU Hospitals Center Patient Safety Reporting system (PSI) when appropriate.
Performs follow up audits to assess compliance with corrective actions as requested by Assistant Director, Quality Systems.
Provides timely resolution and feedback to relevant personnel for reported non-conformances.
Troubleshoots, identifies, and facilitates resolution of pathology cases with non-conformances. Works on an inter-laboratory, inter-personal, and inter-departmental level to resolve these issues as applicable
Minimum Qualifications: To qualify you must have a Minimum Qualifications: Bachelors Degree with 2 years of experience in a pathology laboratory setting. Excellent communication skills and successful experience with troubleshooting and issue resolution.
Preferred Qualifications: Preferred Qualifications: Masters degree in healthcare related discipline, experience as a laboratory technician, specifically in a grossing or histology laboratory. Familiarity with PowerPath laboratory information system. Experience with Quality Assurance and Quality Improvement methodology and practices.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 62300174
About NYU Langone Health
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.