Florida Hospital Orlando seeks to hire a Triage Nurse who will embrace our mission to extend the healing ministry of Christ.
Located on a lush tropical campus, our flagship hospital, 1,107-bed Florida Hospital Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Florida Hospital Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.
At Loch Haven OB/GYN, we offer complete women's care through a team of experienced physicians, all of whom are board-certified by the American Board of Obstetrics and Gynecology. Members of our team have consistently been listed in expert rankings such as "Best Doctors in America" and "Central Florida's Top Doctors’ and continue to receive numerous awards for patient care, teaching and medical research. Our seven faculty members have been chosen to participate in teaching medical students and young doctors through Florida Hospital's Graduate Medical Education program, and several of our doctors serve as faculty for the Florida State College of Medicine. Loch Haven OB/GYN delivers over 1,200 babies each year and provides over 22,000 patient encounters each year.
Monday – Friday; 8a – 5p
Under the supervision of the Nurse Manager, the Triage Nurse gathers information from patients calling and determines appropriate disposition and documents per established telephone triage protocols. Participates in the education of resident physicians. Answers Triage Medical Assistant questions as needed. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Broad medical knowledge base of all age groups (Preferred)
Physician office and triage experience (Preferred)
High School Diploma or equivalent (Preferred)
Licensure, Certification, or Registration Required:
Basic Life Support (BLS)
Current valid State of Florida or multistate license as a Licensed Practical Nurse
Demonstrates through behavior Florida Hospital's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program
Answers telephone promptly and identifies self. Always asks the patient's name and identifying information to ensure correct medical record is accessed. Documents all patient calls with objective patient related information and instruction.
Determines the urgency of calls that come to them and communicates appropriately patient's needs to the physicians by paging or chart message.
Discusses any calls that they are unable to resolve with the Nurse Manager or attending physician to assure safe care and timely resolution.
Utilizes established telephone triage protocols to assess patient's needs and determine disposition
Meets departmental productivity and customer services standards.
Functions as a first-line resource to the Triage Medical Assistant when they have questions.
Assists with updating of Triage Protocols when new processes are added and during overall review of protocols
Fills various clinical positions as assigned within scope of license. Floats to like positions at other Graduate Medical Education offices when assigned.
Works well within the organizational framework to achieve hospital/departmental goals and objectives.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Triage Nurse opportunity with Florida Hospital and apply online today.
Florida Hospital is dedicated to improving lives not only in Central Florida, but also around the world. As a destination hospital, we are committed to serving the health care needs of our patients with a holistic approach to heal the mind, body and spirit. We strive to be the hospital of choice for patients, physicians and employees. Over the last 100 years, Florida Hospital’s mission remains unchanged: to extend the healing ministry of Christ.