The University of Nevada, Las Vegas invites applications for IT Assessment Specialist, Office of Information Technology [R0107884]
PROFILE of the UNIVERSITY
UNLV is a doctoral-degree-granting institution of approximately 29,000 students and more than 3,000 faculty and staff that is classified by the Carnegie Foundation for the Advancement of Teaching as a research university with high research activity. UNLV offers a broad range of respected academic programs and is on a path to join the top tier of national public research universities. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada. For more information, visit us online at: http://www.unlv.edu
COMMITTMENT to DIVERSITY
The successful candidate will demonstrate support for diversity, equity, and inclusiveness as well as participate in maintaining a respectful, positive work environment.
ROLE of the POSITION
The IT Assessment Specialist provides the assessment expertise to build an organizational culture of assessment and metric-driven IT decision-making, including contributing to ongoing staff development on assessment practices. The individual collaborates with IT leadership in developing surveys, focus groups and other strategies to assess existing services, uncover emerging needs, and foster a collaborative environment. In addition to developing assessments, the specialist is responsible for analyzing the rich qualitative and quantitative data that reflects user satisfaction, performance of services and unmet needs, and reporting results in a manner that is accurate, compelling, and actionable. Working with the Office of Information Technology (OIT) and UNLV IT governance groups, this position will be key to developing evidence-based strategic technology planning and customer-focused continuous improvement of the university's technology environment.
This is a key support position for the university IT Master Plan, a strategic plan that guides rollout of new technologies. The individual is expected to synthesize data from a variety of sources to assess awareness and impact of technology initiatives, improve the transparency of IT decision-making, and encourage dialogue with key campus constituents. The Assessment Specialist maintains a thorough knowledge of UNLV's campus vision, the university's Top Tier strategic goals, IT Master Plan initiatives, and OIT directions. This employee's broad strategic knowledge will be used to bring a university perspective to technology service enhancements. This person works closely with IT strategic communication, IT project management, and strategic planning staff to help UNLV's technology leaders optimize the university's technology environment to support UNLV's rise to a Top Tier institution.
Responsibilities include, but are not limited to:
Leading the design and implementation of surveys, focus groups, and other methodologies to collect input from stakeholders
Collecting, analyzing, and presenting satisfaction and use data, as well as other assessments, to facilitate its use in decision-making and service improvements
Designing and co-authoring executive presentations, keynotes, strategic reports, and proposals that highlight assessment findings
Synthesizing constituent responses regarding technical needs and presenting it succinctly in a manner that enables non-technical audiences to recognize the possibilities technology changes present for student success, research and community engagement.
Developing workforce surveys that evaluate efforts to build community among university IT staff
Assessing campus awareness of how available technology can maximize student, faculty, and staff productivity
Improving transparency of IT priorities and associated strategic objectives
Timely reporting of IT data to outside agencies such as EDUCAUSE, the National Science Foundation, and campus accreditation agencies
Education: This position requires a Bachelor's degree from a regionally accredited college or university.
Experience: This position requires a minimum of 3 years of comparable professional experience.
The incumbent will demonstrate:
Knowledge and expertise in developing assessment strategies
Advanced knowledge of survey question creation
Ability to glean audience-specific information from large data sets
Excellent analytical and statistical skills
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
History of success completing detail-oriented tasks within timelines
Proficiency using one or more software tools in each of the following areas (survey, statistical, graphic, presentation, qualitative data evaluation)
The incumbent will have experience with:
Tying assessments to outcomes
Leading evaluation of standardized assessments
Developing assessments that inform strategic planning
Conducting qualitative and quantitative assessment both in-person and electronically
Developing and maintaining data collections
Adjusting presentation style and content to maximize comprehension of audiences from student, to faculty, to C-level
Editing content for improved readability and impact
Designing innovative, compelling reports, graphs, dashboards and presentations to communicate findings
Implementing staff development activities to increase data-driven decision making
Finally, the incumbent is expected to have excellent interpersonal skills, be able to work as part of a team to co-author and co-design assessment instruments, and also work independently with minimal supervision. The individual in this position must exemplify the values of the university, demonstrate a commitment to service, and assist staff in reflecting the value of service in their day-to-day activities.
Salary competitive with those at similarly situated institutions. The position is contingent upon funding with a minimum starting salary of $77,000.
Although this position will remain open until filled, review of candidates' materials will begin on May 21, 2018, and best consideration will be given for materials submitted prior to that date. Materials should be addressed to Karen Asquith, Search Committee Chair, and are to be submitted online as we do not accept emailed materials. For assistance with the application process, please contact UNLV Human Resources at (702) 895-3504 or email@example.com.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number, R0107884 in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
UNLV is an Equal Opportunity / Affirmative Action educator and employer committed to achieving excellence through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, gender expression, or any other factor protected by anti-discrimination laws. The University of Nevada, Las Vegas employs only United States citizens and non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.