Under the direction of the Managing Director for the Clinical Simulation and Education Center, the Simulation Technician will serve an essential role in simulation education programs in the Center at the new Interprofessional Health Sciences Campus. This role will provide hands on expertise to facilitate and support for all simulation operations, including preparation, maintenance and repair of computerized manikins (software and hardware), task trainers and related multimedia equipment. The technician works to ensure the smooth operation of every aspect of each scenario from start to finish. Simulation responsibilities also include management of the daily operations of IT, AV and simulation equipment and administrative tasks related to the educational activities at the Clinical Simulation and Education Center, and the Hackensack-Meridian Health School of Medicine at Seton Hall University.
Duties and Responsibilities:
Ensure the smooth operation of simulation events. Serve as simulator operator by programming, testing, running, and video capturing scenarios, assuring that the facility and equipment are set up for teaching sessions. Progam and maintain manikin based simulation software and equipment for all simulation sessions. Acquire and install digital audiovisual hardware and software systems to capture simulated sessions with subsequent editing and transfer into an archival format for analysis as needed.
Operate and provide technical support for computer based multimedia systems and their components, including operation of digital cameras, video cameras, audio/video mixer, digital/analog converter, monitors, LCD projectors, and other equipment. Support the use of digital media and web stream creation for educational and professional distribution, distribute content and back up data, and provide advanced troubleshooting. Interface with the equipment manufacturers regarding equipment troubleshooting and systems problems; maintain record of repairs.
Conduct routine maintenance and install software and hardware upgrades and maintain functionality of manikin components as directed by manufacturer support. Participate in technical training as necessary; attend conferences to stay current with simulation technology.
Responsible for simulator program marketing and information management, including brochure and website development and maintenance. Create innovative ideas, evaluate new equipment, and identify opportunities for technology improvement and integration into healthcare education. Train faculty and other Simulation Center staff in the operational aspects of simulation. Communicate in a positive, professional manner with faculty instructors, students and other users of the Simulation Center. Serve as a liaison between IT and the School of Medicine. Assist with other special projects or initiatives as needed.
Establish and maintain vital records and statistics as they pertain to simulation and assist in securing all data according to university IT, Seton Hall University, and Clinical Simulation and Education Center policies and procedures. Assist in ensuring HIPPA and FERPA rules are followed.
Maintain supplies and equipment for optimal operation. Maintain up-to-date inventory. Identify and communicate the need for additional and/or replacement equipment/supplies.
Understand the use and operation of different simulator technologies ranging from anatomic models and task trainers to screen-based simulations to full body patient simulators and virtual reality surgical simulators. Maintain proficiency in existing and emerging technologies, including basic theory, design and implementation. Knowledge of medical terminology and human anatomy/physiology. Knowledge of the healthcare documentation systems.
Ability to assess, troubleshoot and fix equipment failures in a timely fashion. Ability to work well under pressure, set priorities and make critical decisions. Strong analytical and problem solving skills with creativity and flexibility in designing innovative approaches to solving problems.
Ability to work with limited supervision. Strong analytical and problem solving skills. Strong organizational and multi-tasking skills. Dedicated attention to detail as well as the ability to maintain confidentiality of work related information is required. Demonstrate the ability to use sound independent judgment. Demonstrate effective coordination, prioritization and planning skills.
Proficiency with a variety simulation equipment, hardware and software. Working knowledge of computer functionality, telecommunications, audio and video equipment. Ability to quickly learn new technology.
Proficiency in MS software applications including MS Outlook, Word, Excel and PowerPoint, Internet, and database use. Working knowledge of computer functionality, telecommunications, audio and video equipment. Ability to quickly learn new technology.
Proficiency in the operation of simulation equipment. Experience with or willingness to learn Laerdal, METI, Gaumard, SimuLab and other simulation systems and equipment.
Strong written communication skills. Able to communicate in an effective and professional manner with supervisors, co-workers, faculty, vendors, and students within the College of Nursing and other University departments.
Strong verbal communication skills. Able to verbally communicate in an effective and professional manner with supervisors, co-workers, faculty, vendors, and students within the College of Nursing and other University departments.
Excellent interpersonal and human relationship skills. Demonstrate the ability to establish and maintain effective and harmonious work relations with faculty, staff, students, and the general public.
Demonstrate the ability to exercise discretion and ensure a high-level of confidentiality especially as it pertains to HIPAA and FERPA.
1-3 years' experience in a healthcare-related field preferred.
Experience with health care information technologies preferred.
Experience with Laerdal, METI, Guamard, Simulab and other simulation systems and equipment.
General office environment
Administrative - AD160
Special Instructions to Applicants:
The person in this position is required to perform his or her duties at all Seton Hall University locations and facilities, as assigned.
Internal Number: 493372
About Seton Hall University
Seton Hall University is a major Catholic university. In a diverse and collaborative environment it focuses on academic and ethical development. Seton Hall students are prepared to be leaders in their professional and community lives in a global society and are challenged by outstanding faculty, an evolving technologically advanced setting and values-centered curricula.