The Student Services Administrator (SSA) manages a variety of student services and departmental activities for Geophysical Sciences, including support of undergraduates, graduate students, non-degree visitors, staff, and faculty.
The SSA responds to inquiries from current and prospective students, as well as alumni.
The SSA supports the departmental admissions process, including graduate student application management and reporting through the Slate system, and organizing PhD admitted student visits.
The SSA manages communications and the planning and scheduling of orientation activities for matriculating PhD students.
The SSA manages course scheduling; manages student academic records and the quarterly registration process for PhD students through the Universityâ™s Academic Information System.
Facilitates the quarterly degree audit process for graduating students; and manages quarterly financial aid for PhD students.
The SSA is responsible for annual entries in the College Catalog and Graduate Announcements.
Manages enrollment for PhySci core classes, organizes teaching schedules for faculty, and aids in assigning Teaching Assistant (TA) quarters for courses.
Develops programs to build student community within the department.
The SSA addresses student concerns as they develop in coordination with appropriate University offices.
The SSA resolves or oversees the resolution of issues related to, but not limited to: course selection, degree requirements, pass/fail requests, student registration and bursar account issues, and leaves and reinstatements.
The SSA develops positive and active working relationships with internal and external constituents including but not limited to the PSD Dean of Students and College Dean of Students offices, Registrar, UChicagoGRAD and Career Advancement, Student Health and Counseling Services, Office of International Affairs, and others to create synergies across departments related to programming, resolution of student issues, and other matters of common interest.
The SSA manages and assists with administrative activities, including but not limited to, processing reimbursements, and scheduling classroom and meeting room space.
Other duties as assigned.
Project management skills.
Excellent oral and written communication skills.
Customer service skills.
Ability to work independently and as part of a team.
Ability to maintain confidentiality.
Ability to work on multiple projects simultaneously, set priorities, and meet deadlines.
Excellent organizational skills required.
Attention to detail required.
Ability to resolve problems required.
Knowledge of Microsoft Office.
Bachelor's degree with a minimum of two years of administrative experience in student affairs, academic support, or closely-related environment.
Event planning experience required.
Experience with standard computer programs (e.g. MS Office Word, and Excel, standard email and internet applications) required.
Strong verbal and written communication skills required.
Ability to handle multiple, concurrent tasks required.
Independent initiative required.
Ability to handle stress required.
Professional demeanor and the ability to exercise diplomacy required.
Demonstrated flexibility and ability to multi-task on frequent and constantly changing demands required.
Ability to effectively communicate with faculty, graduate and undergraduate students, and various administrative offices at all levels in the University required.
Knowledge of database management software preferred.
Experience working with international student populations preferred.
Resume, and Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR01248
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