UW Medicine's IT Services department is looking for an outstanding Sr. Integration Analyst to join the team!
What are we looking for?
Patients Are First focus
Customer service mindset
Interpersonal skills and teamwork
Adaptability and flexibility
What are the perks?
Medical insurance at reasonable rates with TEN plans to choose from!
Dental Insurance at no cost to you OR your dependents...AND we have three plans for you to choose from!
10 paid holidays annually!
1 personal holiday every year!
Generous amounts of vacation and sick leave that you can feel good about taking (more than 5 work weeks in your first year) !
TWO Retirement plans to choose from – one even matches 100% of your contributions with immediate vesting!
Voluntary Investment program to save more towards your retirement!
Deferred Compensation program to save even MORE towards your retirement!
Flexible Spending Account...Tax Exempt!
Dependent Care Assistance program!
On-site Childcare Centers!
Long Term Disability insurance!
Life and Accidental Death and Dismemberment insurance!
U-PASS transportation program and discounted parking...PRE-TAX!
Tuition Exemption program – at the UW (and other colleges around the state)!
Housing resources and home buying options!
Auto, home, renter, and boat group insurance!
Valuable membership and merchandise discounts!
Federal student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program!
For all of the specific details on these benefits and more, please visit click here.
The Interfaces and Data Integration (IDI) team is comprised of the Epic Interface Team (EIT) which supports Epic interfaces, the IDEV Team which supports Cloverleaf development, and Enterprise Integration. This position will work with all three groups in fulfilling this position.
The Senior Integration Analyst ('Analyst') is responsible for the integration analysis of complex integration projects. Specifically, the Analyst will document integration requirements during planning, specify the requirements across interfaced applications, develop future state integration workflows, and support the validation process during integration projects. This position will also collaborate with other IDI team members on internal enhancements and process improvement initiatives.
The Analyst works under the general guidance of the IDI Manager. This position must build and maintain strong relationships across ITS and the IDI customer community.
The Analyst must work with and reconcile the demands of a large and varied constituency of internal customers across UW Medicine; all within the context of a constrained financial environment. Additionally, this position must manage a large number of activities and multiple projects concurrently, and rely upon excellent organizational and interpersonal skills to ensure that initiatives are completed in a quality manner on time and within budget.
This person must have the interpersonal skills to develop relationships with customer and with IDI team members to facilitate complex conversations. Although this position will be a facilitator, there is no expectation that this role will be the sole point of contact for IDI customers.
Integration requirements and messaging workflows are keys to the development of successful integration projects to serve the needs of the clinical and revenue cycle communities. If these documents were incorrect, it would lead to the implementation of incorrect technical solutions. In clinical settings, this could impact clinicians' workflows and deliver incorrect or incomplete information. On the revenue cycle side, incorrect or incomplete financial information could be delivered. All of which have the potential for significant negative impacts on the organization as a whole.
The successful completion of this position's duties is critical to the ongoing business operations of many departments across UW Medicine. This position supports solutions and systems used by both internal and external customers of UW Medicine and as such impacts patient safety and revenue.
Poorly designed integration solutions will degrade the performance of the team and can have a negative impact to the UWM Medicine mission and goals. The highest quality of development and documentation is expected to avoid this risk.
Lead, document, and validate the technical requirements for complex integration-related initiatives in collaboration with stakeholders, users and project teams, and peer systems.
Act as the liaison between multiple systems to understand the cross-system integration requirements and provide the complete picture of the integration requirement for the complete workflow, from scheduling through billing.
Work with application analysts and subject matter experts to translate business requirements into integration solutions.
Drive technical discussions between technical team members on projects to ensure that gap analysis between systems is thorough and complete. The gap analysis is the technical specification from which the programmer will develop an integration solution.
Drive technical discussions between peer system integration analysts, application analysts, clinical analysts, and business analysts to convert future state workflows into messaging workflows, which align the users' actions, application activities, and interface messaging between systems. Assure there are no gaps in functionality or timing of message flow.
Escalate unresolved technical issues to the PM to garner appropriate resources to resolve issues.
Work with the project and QA teams in test planning and test script development.
Assist PM in activation and cutover planning.
Support IDI Teams' design principles and standards and work to implement them in solution designs.
Assist other IDEV team members on key integration documents as needed during projects.
Communicate application and integration problems and issues to key stakeholders, including management, and end users.
Promote the use of Interoperability and Interface technologies appropriately to maximize the effectiveness of data sharing between operational systems.
Represent IDEV team at project intake meetings, gather technical requirements for upcoming projects and work with team members to develop initial time estimates for projects.
For particularly complex integration projects, work closely with peer systems to understand how proposed changes will affect systems; work with them to plan changes necessary for successful implementations.
Team Operational and Process Improvement Initiatives (30%)
Work with peers to define and document interface development standards as part of the Interface Process Group (IPG). Mentor other team members on the IDI team on the analytic processes used in the organization; promote integration standards across the enterprise.
Research and document complex, cross-system data integration challenges for the enterprise. Develop integration solutions to address these challenges.
Assist in the development and documentation of emerging team process improvement initiatives and standards.
Work to create documentation and presentation material for future integration initiatives.
Assist manager in planning for future integration projects.
Serve as PM for internal IDEV projects. Utilize PM methodology to plan, execute, and monitor these projects.
Work with teams to develop interoperability policies and processes as the team beings to implement API technology.
Collaborate with Enterprise Integration Architect to research potential technologies for UW Medicine.
Customer Relationship Management (10%)
Build and maintain strong, long-lasting customer relationships. Building relationships across the organization will enable the Analyst to call upon the correct people when discussions are necessary to resolve complex multi-system issues.
Clearly communicate the progress of active initiatives to internal and external stakeholders.
Represent the team as a committed partner in all customer interactions.
Personal Development Activities (5%)
Actively pursue personal learning commitment by researching trends and technologies that may contribute to solution development and/or team efficiency.
What you'll bring to the table: (minimum requirements)
Bachelor's degree in Computer Science, Information Technology, Business Administration or other related field or equivalent combination of education/experience.
6+ years experience must include the following:
5+ years' experience designing, configuring, and implementing integration solutions in a healthcare environment.
3+ years in a project or team leadership position related to support of custom or vendor software. This may be as a business analyst, project manager, program manager, or product manager.
3+ years demonstrated customer service experience effectively working with multiple, diverse stakeholders in a complex environment.
Direct experience in bridging the gap between end user requirements and technology solutions.
Hands-on data exchange troubleshooting experience.
Strong knowledge of current interface and interoperability tools, standards, and principles.
Strong analytic skills with the ability to quickly understand complex problems and how they may impact multiple systems.
Solid technical experience with HL7, iHE Protocols, CDA, CCD, XML and other transactional standards.
Strong knowledge of system testing and software quality assurance best practices and methodologies.
Strong understanding of the organization's goals and objectives.
Demonstrated knowledge of system development life cycle utilizing latest technologies throughout the system development phases (e.g. using Application Life Cycle Management software to validate test cases).
The successful candidate will also have/be:
Excellent verbal and written communication skills with the ability to communicate with highly technical and non-technical customers, as well as with a broad range of users from Medical Directors and CFOs to Technicians.
Excellent analytical and problem-solving skills combined with excellent organizational ability and keen attention to detail.
Ability to quickly research, learn, and evalutate new technologies.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service principles with the ability to successfully multi-task. This position is highly focused on interactions with others to translate business requirements into technical solutions.
Ability to work with minimal supervision both independently and as part of a team within a collaborative environment.
Highly proactive, self-motivated and self-directed.
Willingness to work closely with peer systems when needed to understand and explain the impact of a solution on the receiving system.
Ideally, you'll also have: (desired skills and experience)
Experience with Interface Engines including Cloverleaf.
Experience with Cerner Millennium products.
Experience with EPIC products including Epic Bridges.
What are some of the other tidbits that you might want to know?
Daily response to customer demands and imposed deadlines is required.
UW Medicine IT Services responds on a 24 x 7 basis, to maintain operational performance at 99.9%.
Requires ability to be on-call rotation as needed for application/system support.
Requires the ability to travel to off-site locations to meet time-sensitive customer needs, including Harborview Medical Center, University of Washington Medical Center and Seattle Cancer Care Alliance.
Ability to communicate clearly in English, both verbally and in writing.
Appointment to this position will be contingent upon successful completion of reference checks and criminal background investigations.
This posting may not include the complete description for the role.
The application process for UW Medicine positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process (i.e. Work Authorization, Criminal Conviction History, Cover Letter and/or others). Any assessments that you need to complete will appear on your screen as soon as you select
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.