Medical Office Assistant-Certified Nursing Assistant
April 9, 2018
Mount Vernon, Illinois
The Medical Office Assistant /Certified Nurse Assistant aids the provider in providing quality patient care specific to the age of the patient population served in the practice. He/she ensures that quality care is provided in an efficient and safe manner, consistent with the office's standard of care. Shall follow office protocol.
The ideal candidate will have excellent communication skills, good judgment and decision making skills. The ideal candidate will also have the ability to use office equipment and function in a team environment.
Routinely assists provider with patient exams, prepares exam rooms for specific procedures.
Accurately maintains appropriate log books and monitors pharmaceutical sample cabinets for outdates.
Aids in the care of the patient by notifying patients of normal test results, returning patient phone calls, scheduling patients for testing, procedures, and referral appointments in a timely manner.
Consistently collects clinical information correctly by interviewing patient at each visit and recording in medical record, preparing reports for provider to review, collecting clinical information from agencies, referring providers, hospital department, and properly documenting in medical record.
Routinely services patients by supplying correct information to insurance companies, maintaining confidentiality of patient information at all times, and releasing patient information only if appropriate consent is obtained.
Regularly performs clinical duties correctly by obtaining vital signs and accurately documenting in medical records, collecting and processing specimens, and performing phlebotomy skills as indicated by completion of training and competency.
Routinely maintains exam rooms by cleaning and stocking rooms as necessary, ordering supplies, preparing non-disposable instruments for sterilization.
Maintains patient medical record by verifying patient information upon each visit including: last name, address, insurance information, and guarantor, filing/scanning all documents into the correct patient's medical record and in the proper location, and providing new patients with required registration forms for completion.
Accurately assists in the billing process by collecting and posting payments for services, balancing cash drawer by counting cash on a daily basis, preparing superbills with proper information prior to appointment, updating financial and personal information of patient at each visit and as requested, entering correct insurance and demographic information into computer at each visit, and entering hospital and office charges, if applicable.
Qualifications Minimum Qualifications:
High School Diploma or GED
Medical Assistant program completion or Illinois CNA certification
About SSM Health Good Samaritan Hospital - Mt. Vernon
SSM Health Good Samaritan Hospital–Mt. Vernon, operating in partnership with the Felician Sisters, is a 134-bed hospital with the only open heart surgery program in the region. In 2015, the hospital launched a new pediatric emergency and NICU telemedicine program in conjunction with the physicians at SSM Health Cardinal Glennon Children's Hospital. For three consecutive years, Healthgrades has presented SSM Health Good Samaritan Hospital with the Patient Safety Excellence Award. In 2014, Quest by Premier Inc. recognized SSM Health Good Samaritan Hospital with the Citation of Merit Award for Outstanding Patient Care.
Internal Number: 17013943
About SSM Health
You’ve known us as many names throughout St. Louis, and now, we’re bringing our hospitals, doctors, home care and other services together under one name – SSM Health. With seven hospitals, 350+ physicians, more than 40 physician locations and 12,000 employees, we are part of something bigger and better. We’re connected to a wealth of resources, expertise and advance technology to help you, your family and our community live long, healthy lives.
We’ve grown and changed a lot over our 143-year history. Our name may be changing but our mission remains the same