Job Requisition Number: 24740. The Haas School of Business develops path bending leaders - individuals who redefine how we do business. Berkeley Haas, the second oldest business school in the United States, educates 2,200 students each year in six degree-granting programs, and hundreds more through executive education programs. A team of 300 staff members support these students, faculty and alumni through work in areas that include Admissions, Student Services, Career Management, Administration, Development and Alumni Relations. Berkeley Haas offers opportunities to champion new ideas, collaborate across boundaries, and learn continually. Our culture is captured by Four Defining Principles (Question the Status Quo, Confidence Without Attitude, Students Always and Beyond Yourself) that distinguish Berkeley Haas as a place to learn—and a place to work.
To learn more about the Haas School visit: http://www.haas.berkeley.edu/haas/about/employment.html
The Development and Alumni Relations team at Berkeley Haas engages and cultivates alumni, parents, friends, corporations and foundations to advance the vision and mission of the school, inviting these key constituencies to provide volunteer leadership and make philanthropic investments in support of the school's students, faculty and programs. The Development team of major gift and annual gift officers cultivates prospective donors, both nationally and internationally, to inspire transformational gifts in support of Berkeley Haas and provides staff support for high-level volunteer groups, such as the Berkeley Haas Advisory Board and the Dean's Advisory Circle. With 40,000 living alumni, the Alumni Relations team develops and builds greater awareness for career services, lifelong learning, and networking resources to support the engagement, learning, and connectedness of Berkeley Haas alumni.
This position serves as overall Office Manager for the Berkeley Haas Development and Alumni Relations (DAR) Organization, independently providing oversight for all departmental administrative operations, including facilities, space logistics, technology needs, supplies and inventory management, and efficient office operations for DAR staff. In addition, this position supports strategic initiatives related to Haas Parents’ program, online customer service, student philanthropy, Donor Appreciation Week, DAR-wide initiatives including events, travel, etc.
This scope of this position is significant, as it serves the DAR organization in the area of operations, office management, and support for strategic initiatives. The impact of this position is critical, as it ensures efficient and effective operation of the entire organization on a daily basis.
Office Management/Administrative Operations: •Serve as overall Office Manager for the DAR organization, independently providing oversight for all departmental administrative operations, including facilities, space logistics, technology needs, supplies and inventory management, and efficient office operations for DAR staff. •Administers defined DARwide operational activities which may include some of the following functions: budget, donor relations, alumni relations and volunteer management, including support for meetings and minutes. •Serve as main point of contact for property landlord, communicating regularly with landlord and DAR staff, including but not limited to the need to call law enforcement, community issues, issues of health, safety and wellness, maintenance issues, scheduling of repairs, trash removal, door security, coordination of DAR facility needs with the Haas facility team, etc. •Maintain and update documentation of DAR’s Policies and Procedures, staff contact information, all staff lists on Google mail and all staff lists, including for emergency contact. •Assist with schedules and calendaring for members of the DAR staff. •Manage and maintain the technology needs of all shared space in the DAR facility, including the conference room multimedia equipment, providing support for all staff needs related to conferencing activities, including video and audio. •Serves as senior member of support staff, and may supervise work study students. •Maintains knowledge of DAR’s business processes and ensures cross training of support staff across DAR. Serves as backup to DAR support staff, as needed. •Coordinates onboarding of new DAR staff, including development of individual onboarding schedules, facilitation of campus and Haas onboarding activities, and support for required training and access to campus databases. •Serves as Safety Coordinator for the DAR organization. •Organize inventory of marketing materials and collateral onsite and at offsite storage working in partnership with the DAR associates. •Performs other office duties as required.
Administrative Support: •Plan, organize and execute VIP campus visits of donors, prospects and alumni with the appropriate campus representatives, including scheduling appointments, arranging for meals, accommodations, transportation/travel, and appropriate campus escorts. •Under the direction of the Assistant Dean, record all of the dean's donor contact activities in CADS (Campuswide Alumni/Development System), the campus' donor database of record. •Support all activities related to the Haas Parents’ program, student gift campaigns, Haaspitality Table, Haas’ participation in the campuswide giving day known as “Big Give,” Donor Appreciation Week and other DARwide initiatives as needed. Support includes but is not limited to event logistics (rentals, vendors, etc.), speaker arrangements, production of materials and reporting on event and project outcomes. •Support DAR Events Managers in implementation of special events and programs, including luncheons, receptions, dinners, and other events produced by DAR staff. Provide staff support at events, including onsite direction of event attendees, registration, setup and cleanup. Occasional weekend and evening attendance is required. •Accesses and generates reports out of CADS (Campuswide Alumni/Development System) in service of DARwide initiatives and projects. As needed, utilize CADS, Excel, Tableau, and other platforms to report on and track activity related to prospects, donors and alumni. •As needed, under the direction of the Assistant Dean, provide logistical support for campus visits of prospects, donors and alumni with appropriate faculty, students, campus officials and staff, including scheduling of appointments, meeting materials, meal reservations, transportation and parking reservations, and campus escorts. •As needed, under the direction of the Assistant Dean, provide logistical support for both internal and external meetings, including preparation of meeting agendas, production of meeting materials and reports, taking and producing meeting minutes, and implementation of follow up activities. •Research donors on campus donor database (CADS & Salesforce) and on the internet (Google searches, LinkedIn, Facebook, etc.), and summarize findings in VIP Bios. Help develop and conduct online surveys utilizing SurveyMonkey. Conduct other internet benchmarking research as requested. •Under the direction of the Assistant Dean, provides overflow support to other DAR staff, as needed. •Collaborate and cross train with DAR associates, sharing workloads as necessary.
Customer Service: •Serves as the first point of contact for all visiting guests. •Responds daily to constituent inquiries, questions and requests regarding CalNet, MBA CareerNet, @cal, email forwarding, and LinkedIn. Demonstrates proficiency in these tools and services. •Gathers and submits CADS (bio) updates via Footprints, as needed •Interacts in person and by phone and email with alumni, students, parents, faculty, staff, friends, volunteers and donors including at the office, on events and at retreats. •Answers daily requests via the Alumni Relations and Annual Fund general phone lines and firstname.lastname@example.org and email@example.com email addresses
Career Development: •Works on special programs as assigned •Attends classes which will enhance expertise in job areas •Participates in committee and project work to further the Haas and University communities•Knowledge of UC Berkeley and Haas School of Business policies and procedures •Advanced knowledge of Microsoft Office Suite with strong technology skills •Working knowledge of common campus specific and other computer application programs •Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing. •Solid organizational skills and ability to multitask with demanding timeframes. •Ability to use discretion and maintain all confidentiality •Ability to use sound judgment in responding to issues and concerns •Strong customer service orientation
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.