The Hospital Pharmacy Manager is responsible for the hospital pharmacy services including the central pharmacy operations, medication dispensing services and the hospital-based clinical pharmacy services and programs. The Manager performs the job functions in accordance with SSM's mission and values and in line with State and Federal laws, Joint Commission regulations and the pharmacy department's policies and practice standards. This role interacts with staff, patients and the public in a courteous and respectful manner. Possesses good documentation and communication skills (verbal and written) and creates an environment where responsiveness to patient care and hospital needs safely and effectively represents a top priority
1. Leads the hospital pharmacy services and programs and supports the hospital pharmacy supervisors and staff members. 2. Provides oversight and supervision of supervisors, clinicians and technician staff, which may include recruitment, orientation/training, performance management and staff development, counseling, disciplining and scheduling of staff. Conducts staff meetings and ensures that staff is using new technology to improve patient care. 3. Provides assistance to staff and leadership as needed.
4. Participates in developing and monitoring the department's capital budgets, operating budgets, plans, goals and performance metrics (service, quality assurance, financial). 5. Collaborates with the medical staff and the hospital's nursing and administration staffs to facilitate the delivery of cutting-edge pharmacy services. 6. Develops and maintains a working knowledge of the hospital medication use processes with clear understanding of specific duties and responsibilities for identified pharmacy staff. 7. Develops efficient workflows and appropriate task assignments for daily, weekly, and monthly responsibilities.
8. Assures compliance with all legal and regulatory requirements for hospital pharmacy operations (e.g., Food and Drug Administration, Drug Enforcement Administration, Wisconsin Board of Pharmacy).
9. Assures compliance with standards of practice from accrediting organizations (Joint Commission, Centers for Medicare and Medicaid, the American Society of Health-systems Pharmacy) and the Pharmacy and Therapeutics Committees.
10. Participates in the development, interpretation and implementation of Pharmacy-related policies and procedures. 11. Seeks innovative ways to reduce operating expenses and develops the necessary programs to deliver cost-effective services and products.
12. Contributes to the development of annual competencies for staff. 13. Contributes to the development and completion of the department's goals and objectives.
14. Contributes to the integration of pharmacy services with other clinic, hospital and health plan operations using a multidisciplinary approach to improving patient care.
15. Ensures completion of assigned projects on-time and on-budget. 16. Responsible for business issue recognition, identification and application of appropriate resources necessary to resolve issues, status reporting, and overall management of issues through resolution. 17. Proficient in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects.
18. Maintains a positive, service-oriented image of the pharmacy department. 19. Develops and maintains effective relationships and partnerships with physicians and leaders to effectively implement work plans.
20. Coordinates the communication of pertinent pharmacy information to physicians, advanced practitioners, and non-physician employees. 21. Acts as a liaison to designated medical departments.
22. Assists in the development of new services lines and/or programs.
Qualifications Minimum Qualifications:
BS in pharmacy or PharmD degree from an accredited School of Pharmacy.
Pharmacy license in the State of Wisconsin and CPR certification.
Minimum of five years of Pharmacist experience working in an inpatient setting.
Minimum of one year in a supervisory role
Knowledge in Federal, State and Joint Commission regulations pertaining to hospital pharmacy practice.
Must be self-motivated and demonstrate the ability to work independently, handle multiple assignments, prioritize workload, and have a high level of time management, organizational and priority setting skills.
Strong written and verbal communication skills to communicate effectively in person and by phone with patients, staff, and providers.
Ability to create, review, and interpret scientific and clinical data and metrics.
Ability to effectively present information and respond to questions from groups including patients, staff, and general public.
Excellent computer skills using word processing, email, calendars, spreadsheets and electronic health records.
A master's degree in pharmacy practice or business administration
Completion of an ASHP-accredited residency program
Certification by the Board of Pharmacy Specialties (BPS) in Pharmacotherapy Services (BCPS) or Ambulatory Care Pharmacy (BCACP).
About SSM Health St. Mary's Hospital - Madison:
St. Mary's is a 440-bed tertiary referral hospital offering inpatient and outpatient treatment and diagnostic services in primary care and nearly all specialties. Medical/surgical areas of special focus include the Family Birth Center, pediatrics, Neuroscience Center, geriatrics, orthopedics, emergency services and more. St. Mary's is affiliated with the University of Wisconsin School of Medicine's three-year family practice residency program.
Since 1912, St. Mary's has provided service to much of south-central Wisconsin including Dane County and 17 other nearby counties. In the growing city of Sun Prairie, northeast of Madison, St. Mary's Emergency Clinic provides services to more than 30,000 residents.
Internal Number: 16016534
About SSM Health
You’ve known us as many names throughout St. Louis, and now, we’re bringing our hospitals, doctors, home care and other services together under one name – SSM Health. With seven hospitals, 350+ physicians, more than 40 physician locations and 12,000 employees, we are part of something bigger and better. We’re connected to a wealth of resources, expertise and advance technology to help you, your family and our community live long, healthy lives.
We’ve grown and changed a lot over our 143-year history. Our name may be changing but our mission remains the same