Under the general direction of the Director of EnvironmentalServices, performs those duties necessary and as assigned for the training andsupervision of department employees in the performance of their duties, tomaintain an environment that is grossly and bacteriologically clean and safefor the patient, employees and others.
Communicates and works collaboratively with other supervisors and Directors in a team approach to operations and service of the Environmental Services Department. Addresses customer needs and concerns and ensures timely and satisfactory outcome for customer and the Environmental Services Department.
Defines level of service appropriate and assures delivery to meet established quality levels. On a daily basis, schedules and/or assigns team members and floats to provide 24-hour housekeeping service hospital wide.
Uses CQI methods and tools for improvement and data driven decision making. Leads department improvement teams and coordinates department projects as assigned. Develops staff to participate on group process improvement and decision making.
Recommends and implements changes to work flow, work assignments, and team organization to ensure high quality 24-hour service. Monitors the performance and quality of assigned staff's work to achieve established levels of service and provides timely and regular feedback.
Completes or oversees the completion of required documentation of work performed (i.e. EPA/DNR/OSHA/DOT documentation).
Evaluates training and development needs of department staff and assists in planning and providing needed training, development, coaching to meet identified needs.
Prepares and delivers employee evaluations and coaches staff regarding work performance. Prepares, documents and delivers appropriate disciplinary action, with assistance of Director.
Provides input to planning and operations of department, including annual budgeting process for FTE's, equipment, supplies and outside services.
Conducts the interview and selection process for positions of staff she/he supervises, with assistance of Director as needed
Provides for a positive, cooperative and productive work environment for team members while working in collaboration with hospital staff.
High school graduate as a minimum
At least three years of performing various cleaning functions at a high quality and quantity level, preferably in a hospital setting
At least one year of previous experience as a leader and/or charge person in the Environmental Services Department (or comparable experience in another institution
Additional related education such as business management,supervision, etc. is desirable
A working knowledge of housekeeping products, techniques,procedures and equipment used. Must understand supervisory techniques and beskilled in human relations. Verbal skill in presenting ideas to others. Skillto write reports, keep records, read and comprehend instructions.
St. Mary's Janesville Hospital –
Our $150 million community medical campus opened in 2012 toprovide a full range of health services for Janesville and the surroundingcommunities in Rock County. The campus includes a 50-bed hospital — St. Mary'sJanesville Hospital — and our adjacent Dean Clinic — Janesville East location,which offers exceptional primary and specialty care on one central complex. Our165,000-square-foot hospital has all private rooms, a healing garden andaward-winning emergency and obstetrics departments.
Internal Number: 17015452
About SSM Health
You’ve known us as many names throughout St. Louis, and now, we’re bringing our hospitals, doctors, home care and other services together under one name – SSM Health. With seven hospitals, 350+ physicians, more than 40 physician locations and 12,000 employees, we are part of something bigger and better. We’re connected to a wealth of resources, expertise and advance technology to help you, your family and our community live long, healthy lives.
We’ve grown and changed a lot over our 143-year history. Our name may be changing but our mission remains the same