Join our award-winning team at University of Washington Medical Center (UWMC). Among the top dozen medical centers in the United States as rated by U.S. News & World Report "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The University of Washington is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
Our RADIATION ONCOLOGY department has an outstanding opportunity for a Full-Time MEDICAL ASSISTANT. The individual in this position demonstrate service excellence standards in performing duties to assist healthcare professionals in the examination and treatment of patients including: preparing the patient and the environment for consultation/treatment; meeting the communication needs of patients and family; conducting basic diagnostic tests, including venipuncture for blood tests; providing patient care coordination, patient education and clerical/reception functions.
The MA must demonstrate competency in the following categories:
Is able to schedule patient appointments including new, follow-up, re-schedules, and cancellations.
Monitors and manages the flow of patients through the clinic.
Documents appointment cancellations or other unusual activities as directed by the Intake Staff Supervisor.
Provides general patient services; directions, parking garage validation, calling for transportation, etc.
Answers the telephone in a professional & courteous manner according to UWMC standards.
Correctly assess patient questions and needs and responds quickly and appropriately.
Triage calls to appropriate staff; obtain necessary information for the return call; initiate emergency procedure when necessary.
Performs direct patient care procedures according to level of education, certification, and agreed upon oncology care practices.
Performs patient care responsibilities considering needs specific to the standard of care for patient's age.
Provides skilled assistance to providers performing patient care procedures in the clinic.
Responds appropriately to patients in physical distress or emergency situations.
Maintains designated levels of supplies in specified areas and assists in the general maintenance of the clinic.
Demonstrates the ability to be organized and effectively prioritize tasks to meet the needs of the clinic.
Accurately and thoroughly documents provision of patient care in a timely manner.
Maintains, completes and submits required clinic reports and audits in a timely manner.
Performs duties of PSR, office assistants or other support staff as required by clinic needs.
Performs other related duties as required.
As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position click here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.