Responsible for providing analytical support and coordination to complete activities related to goal setting, business plan creation, process improvement efforts, performance measurement, and other initiatives related to Perioperative Services strategic areas.; working with cross organizational staff and key managers to determine performance standards, service expectations, and quality indicators; assisting in creating effective data gathering instruments and developing tracking systems to understand and document system processes; supporting key managers in analyzing resource utilization, modifying current practices, establishing new standards and tracking results; assisting in designing, developing and implementing performance systems to track performance as well as customer expectations and monitors against targets
Demonstrates knowledge of the organization’s Core Values and incorporates them into the performance of duties.
Facilitates Strategic Area Improvement – Under guidance from Perioperative Administration, facilitates system improvement, as required. Works with cross organizational staff and key managers to determine performance standards, service expectations, and operational/quality indicators. Assists in creating effective data gathering instruments and develops tracking systems to understand and document system processes. Supports key managers in analyzing resource utilization, modifying current practices, establishing new standards, and tracking results. Assists in designing, developing and implementing performance systems to track performance as well as customer expectations and monitors against targets. Assists management and improvement teams in reviewing and analyzing clinical/customer expectation/satisfaction data and translating findings into operating requirements, performance standards, and priorities for improvement.
Facilitates Process Improvement – Assists in identifying and rectifying system issues. Participates as team member by providing knowledge of system operations to achieve significant goals. Assists in conducting process analysis, problem identification and root cause analysis, layout analysis, organization and environmental analysis, and formulating recommendations and action plans for improvement. Participates in group problem-solving in developing modified and improved process operations, and in implementing pilot studies and trials of suggested improvements. Assists in designing programs for improved systems and processes.
Program Implementation – Under guidance of Manager, assists in designing, analyzing, implementing and evaluating various programs. Works with managers/directors and others to design appropriate programs. Develops and updates as needed, data reports to demonstrate progress and efficacy of programs. Conducts trial runs and pilots of proposed programs. Assists Leadership in implementing and evaluating results of programs.
Case Preference Cards – Routinely monitors and updates case preference cards with direction from manager and clinicians. Provides skill training and awareness in concepts and principles of maintenance to users. Assists in identifying and utilizing appropriate analytical tools/methodologies. Assists as a content expert in developing quality related in-service education programs. Provides other training and assistance, as requested. Effectively communicates concepts and principles of statistically recognized performance measurement techniques.
Databases and Ad Hoc Reports – Develops and maintains databases required to support key performance indicators in measuring efficiency, utilization and productivity. Retrieves relevant data available in various systems and develops reports to support project management initiatives. Communicates with users and resolves any computer-related issues. Keeps abreast of new developments, techniques and methods regarding computer software in supporting performance management systems. Demonstrates conceptual understanding of project scope. Recommendations are well organized, have sufficient documentation, demonstrate sound operational concepts/efficiencies. Designs and prepares tables, graphs, spreadsheets, narrative and other design materials to support projects, including extraction of data from EPSI, EPIC, Clarity, Crystal Reports, and other systems. Demonstrates ability to incorporate externally generated changes into project and keep it up to date. Demonstrates ability to use existing resources, staff, reports, etc. to provide quick evaluations and recommendations on assigned project. Performs necessary follow-up to ensure timely and accurate completion of projects.
Minimum Qualifications: To qualify you must have a Bachelor's Degree. Minimum of 3-5 years of experience in a related field
Preferred Qualifications: Strongly prefer candidate to have experience with Structured Query Language (SQL) and programming.
Qualified candidates must be able to effectively communicate with all levels of the organization.
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Internal Number: 60912368
About NYU Langone Health
NYU Langone Health, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.nyulangone.org.