Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

Position works on an as needed basis. 

This position is in the Department of Internal Medicine, Division of Oncology.  The position is located at West County. 

POSITION SUMMARY: 

Position provides direct patient care and education for the Oncology outpatient population, including the Bone Marrow Transplant and Hematology patient population.  Position provides specialized patient care and education for patients receiving treatments, in a medical office according to established procedures. 

PRIMARY DUTIES AND RESPONSIBILITIES:

Quality and Quantity

• Participates in quality improvement activities, to ensure exceptional clinical outcomes.
• Demonstrates cost effective work habits by setting priorities and properly managing supplies and equipment.
• Provides accurate and complete patient documentation in a timely manner.
• Demonstrates safe work habits and is knowledgeable of all related requirements and practices relative to his/her job assignment.
• Has the knowledge of growth and development and demonstrates clinical expertise for ages of patients served.  Possesses the ability to understand and react effectively to meet the patients’ needs.
• Observes professional service commitments; participates in quality management initiatives as assigned.
• Has excellent communication skills and is detail oriented.

Job Knowledge                                                                                                  

• Makes learning an expectation while providing opportunities to acquire the information and competencies needed to meet or exceed customer expectations.
• Follows appropriate guidelines in dealing with difficult situations.  Displays helpful attitude, listens to concerns, empathizes with situation, apologizes and takes responsibility for action.
• Directs and/or provides patient care which may include administering medication, chemotherapy infusions, performing procedures, and monitoring patient status in accordance with approved nursing standards of practice.
• Utilizes the nursing process in assessing, planning, implementing, and evaluating a plan for providing exceptional patient care.  Demonstrates comprehensive knowledge of chemotherapy drugs and supportive therapy for our patients. Incorporates this knowledge of Oncology to customize the care for each of their patients personal care needs.
• Provides accurate counsel and education to patients and/or family at an appropriate level of understanding for the patient and/or family member regarding their disease process and symptom management. 

Initiative/Innovation 

• Maintains required skills and competencies and participates in educational programs, staff meetings, skills day, and obtains OCN certification within 2 years.
• Participate in continued professional development, attending educational programs, in-services and meetings as needed.
• Involved in committees or projects.
• Offers constructive solutions to clinical challenges and process improvement initiatives within the center.
• Attends required continuing education classes and/or completes annual competency requirements.

Responsiveness and Accountability

• Communicates effectively using positive verbal and nonverbal communication skills with all members of the health care community to ensure optimal patient outcomes and altering plan of care as needed.
• Follows AIDET (acknowledge-introduce-duration-explanation-thank you) communication with patient and family members.
• Treats visitors and patients with respect and professionalism at all times.  Follows established service steps by acknowledging individual, clarifying situation, meeting or exceeding the need and confirming satisfaction.

Dependability/Work Habits

• Maintains proper attendance as outlined in the Department of Medical Oncology policies and procedures.  Demonstrates flexibility in scheduling and adheres to policies regarding rest and meal breaks.
• Records work time accurately and properly.
• Wears appropriate identification.  Demonstrates adherence to grooming/dress policy of department.

Work Relationships

• Maintains a working relationship with colleagues and all essential external contacts to promote adequate and appropriate care for patients and high level of service to internal and external physicians.
• Follows SBAR (situation-background-assessment-recommendation) communication with the medical team.
  • Works with clinical nurse coordinators and physicians on development and selection of appropriate patient interventions.
• Demonstrates appropriate interpersonal relationships with supervisors, co-workers, physicians and employees of other departments.  Displays a helpful, positive attitude at all times. Follows established service steps by acknowledging individual, clarifying situation, meeting or exceeding the need and confirming satisfaction.
• Initiates and maintains professional relationships with patients and their families. Able to adapt and provide support in diverse situations dealing with patient and family dynamics as they struggle with the diagnosis of cancer.

Planning and Organization

• Takes action and makes decisions required to meet or exceed customer expectations in a way that minimizes risk to customers, faculty, staff and the organization.

• Graduate of an accredited nursing program.
• Current Missouri RN licensure in accordance with Compact Act; Basic Life Support certification.

• BSN preferred plus 2 years of nursing experience in oncology.
• 2 years outpatient Oncology experience preferred.
• Working knowledge of general nursing theory and practice with ability to recognize and interpret symptoms/conditions and ability to function in new and emergent situations; general knowledge and experience in an area of specialized clinical care.

The hiring range for this position is $23.27 - $32.54 per hour.

Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.

This position is not eligible to receive benefits.

This position is grade S25.

Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account.  If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor.   To attach these documents, go to:  My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.