Job Requisition Number: 24488. Residential and Student Service Programs (RSSP) is a complex “cluster” of departments with an aggregated operating budget of approximately $125 million, a headcount of over 2,000 employees in 150 buildings (2.7 million square feet) that provide a variety of services to faculty, staff, students and the surrounding campus community. These services include orientation and transition programs for incoming students, an inclusive community that fosters academic success and personal growth for our residents, single student and family housing for 7,500 students and (in some cases) their families, dining options for the campus and community, an early childhood education program, and conference operations during the summer.
The Resident Director resides within Residential Education (ResEd) and is charged with providing support to the academic mission of the University by contributing to students’ out of classroom learning. The incumbent oversees a residential area of about 600 undergraduate students, supervises 8-12 live-in student staff, and is responsible for the execution of the residential curriculum. Involves planning, developing, implementing, and assessing programs, activities, and processes for residential students. Addresses sensitive and emergency situations within the residential community, including students of concern, conduct violations, mental health, and community impact. Maintains relationships with departmental, divisional, and campus partners.
Supervision and Training: •Supervise 8-12 student staff (Resident Assistants, Theme Program Advisor, Clerk). •Participate in summer and January training of hall staff. •Conduct student staff meetings on a weekly basis. •Facilitate regular staff development sessions designed to provide additional training and team building for staff in the unit. •Provide formal performance evaluations, feedback, and oversee performance management of student staff. •Serve as a campus and community resource for students and staff by advising, providing guidance, and resources in the planning and execution of residential programming. •Assist in a centralized student staff selection process. •Facilitate seminar for new student hall staff focusing on community engagement and inclusion.
Community Development: •Encourage the personal, social and academic development of residential students. This includes but is not limited to the following: assisting student with academic and social needs, attending unit programs and building meetings, and maintaining visibility. •Create, advise, and implement residential curriculum. •Meet regularly with the residential unit management team to build community within the unit and discuss unit operations. The management team consists of: Resident Director(s), Dining Commons management, Custodial, Facilities and Maintenance management and a member of Residential and Student Service Programs senior staff. •Encourage a living/learning environment through academic integration activities, and work with Resident Faculty to promote academic support. •Work with the residence hall staff to coordinate and facilitate orientation activities in Fall and Spring. •Some Resident Directors also have the opportunity to work with academically-focused themed communities. These communities include: the African-American Theme Program, Native American Theme Program, Asian Pacific American Theme House, Global Environment Theme House, Women in Science in Engineering, Unity House (gender and sexuality focus), and Casa Magdalena Mora Theme Program (CASA).
Resource Management: •Co-advise Hall Association leaders in the unit in order to provide an effective student government program, oversee funds and ledgers, and ensure Hall Association actions are within the Residence Hall Assembly constitutional guidelines. •Manage Hall Association and Co-Board funds and ledgers to ensure proper bookkeeping. •Meet regularly with the Treasurer(s) to oversee Hall Association accounts.
Student Conduct: •Serve as a conduct hearing officer as stipulated by Residential and Student Service Programs Policies and Procedure and ensure timely and accurate documentation of incidents. •Assist in the enforcement of policies and procedures in the unit and the support hall staff in the follow-up process. •Consult with the Associate Director of Conduct and Community Standards, Coordinator of Community Standards, or other professional staff members on conduct action as appropriate. •Respond to student behavior that is inappropriate, in violation of campus policies and procedures, and/or negatively impacts other residents.
Counseling, Crisis Management and Emergency Response: •Provide referral counseling to students and consult with the residential psychologist as needed. •Act as a mediator in conflict situations when needed (i.e. roommate conflicts, staff conflicts, apartment conflicts, noise disruptions, etc.) •Follow-up with students of concern and provide support to hall staff on supporting impact to community. •Document with behavioral contacts as needed in consultation with immediate supervisor. Respond directly to crisis situations. •Assist in the direction of paraprofessional staff and ensure reporting of information in a timely and appropriate fashion. •Work closely with ResEd staff, RSSP staff, Student Affair’s Safety Officer, UCPD, the Berkeley Fire Department, and the University Fire Marshal to develop, implement and evaluate response to fire, bomb threats, earthquake, and other significant safety issues. •Function as a Campus Security Authority under the Clery Act and under the California Child Abuse and Neglect Act (CANRA) to report observed/suspected abuse or neglect of children, dependent adults and elders to designated law enforcement or social service agencies. •Serve on duty rotation and provide daily duty reports.
Leadership and Administration: •Attend regular department meetings and professional development. •Serve on ResEd, departmental, or campus committees with the opportunity to serve as co-chair. •Collaborate with Housing Assignments on occupancy management including room assignments, room transfers, and cancellations. •Coordinate and oversee the opening and closing of the halls prior to the beginning of each academic term and at the end of each academic semester, including scheduled hall inspections. •Maintain on-going communication and foster collaboration with staff from ResEd, RSSP, and campus departments as necessary to ensure an appropriate exchange of information.•Bachelor’s degree in related area and/or equivalent experience/training. •At least 2 years paraprofessional experience or 1 year professional experience in secondary or higher education setting. •Knowledge of advising and counseling techniques. •Knowledge of student development theory •Knowledge of University and departmental principles and procedures involved in risk. •Skills in active listening, critical thinking, negotiation, problem solving, reasoning, organizing, written and verbal communication, and multitasking. •Thorough knowledge of Student Affairs/Student Life specialization. •Supervisory skills such as hiring, training, and providing feedback to student staff. •Knowledge of risk assessment principles and the ability to evaluate risks and likely consequences. •Ability to demonstrate multicultural competence, knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations. •Knowledge of common University-specific computer application programs. •Understanding of University rules and regulations. •Skills in service orientation. •Ability to work evenings and weekends. This is full time live-in position with a 3 year contract. It includes an on-campus apartment, benefits package, and a meal plan (when dining is in session). The contract is from July 2, 2018 - July 1, 2021. There is a possibility to renew the contract beyond the currently posted end date.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.