View Benefits Summary link or by request from SSU Human Resources.
Application Deadline First review of applications will be at 8 am on November 17, 2017. Applications received on or after the first review date may not be considered.
Conditions of Employment This position is a member of the Management Personnel Plan and serves at the pleasure of the President.
Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with the Seawolf Commitment, our values include respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
Reporting to the Associate Director of Culinary Services, with additional lead work direction from the Director of Culinary Services and Culinary Services leadership team, the Culinary Manager: Catering and Concessions will coordinate the operations in Catering, Concessions as well as have a general understanding of all Culinary Operations within Culinary Services. The candidate will direct a seven day a week year-round operation serving staff, faculty, students and community members, and is responsible for the daily operations of all catered functions, including the supervision of set-up and breakdown of events, customer service, menu development, fiscal management, and staffing. The candidate will recruit and directly supervise student banquet/concession captains, as well as the necessary student employees needed to effectively run these specific operations. The candidate will also direct cooks in the absence of the Executive Chef/Executive Sous Chef(s)/Sous Chef(s). The successful candidate will coordinate and staff all catered functions and will facilitate proper execution of all catered events to ensure client's expectations are met and that events run smoothly and efficiently. This position will also oversee the service of Alcoholic Beverages, making sure that all laws are followed, and that adequate training is provided to the staff.
This position also oversees the execution elements of the Concession activity within the Catering Program and well as Concession activity at University events. The successful candidate will develop the proper set up and break down procedures, which include, but are not limited to, inventory taking, cash register programing, and cash reconciliation. This position is responsible for insuring the Concession activity ordered matches the customer's expectation.
This position assists in the development and manages annual budgets. Supervisory duties include: hiring, staff training and development, scheduling and payroll. S/he collaborates with culinary staff in special event menu planning. Must ensure compliance with all University, departmental and governmental regulatory agency rules, regulations and policies. S/he facilitates and participates in other related department projects and University events as applicable. The successful candidate will support the mission of the University and the department while assisting in developing positive customer relations.
Specific responsibilities will include, but are not limited to, the following:
Leadership and Accountability - develop and provide a vision with clear direction to staff to meet departmental needs for growth, change, new development and commitment to customer service; provide leadership to all catering, concessions and Overlook staff; manage relationships with customers including students, staff, faculty and the general public; maintain positive working environment and open channels of communication.
Catering Management - partner with both the CES team as well as Marketing team to develop sales strategies; plan and coordinate aspects of the catering services including on site contact with clients, menu merchandising; collaborate with Marketing, Executive Chef, Unit chefs, Managers and Summer Conference staff to plan and refine services and catering menus. The Culinary Manager also:
- Monitors the status of current days assigned events; - Ensures that all necessary product and equipment is on hand; - Organizes assigned staff to ensure function(s) will be on schedule; - Supervises basic production, set-up, service and presentation to ensure quality standards are met and events are on track; - Supervises break down and clean-up; - Enforces staff uniform policy and ensures all staff maintain a clean and professional appearance; - Participates in all aspects of the function as needed (preparation, set-up, service, clean-up); - Make deliveries as needed, drive catering vehicles when necessary; - Plans ahead for upcoming events - orders food and supplies in a timely manner, compiles equipment lists and when practical assigns and oversees room set-ups in advance; - Schedules full time and student staff to adequately cover functions and updates as necessary when new functions are assigned; - Monitors waste and utilization of leftovers; - Maintains accurate sales and service records; - Assigns vehicles as required for off-site catering; - Hires, trains, and schedules student staff; - Provides input for full time employee performance evaluations; - Writes and conducts student employee performance evaluations; - Ensures proper safety and sanitation procedures are followed in all catering areas; - Utilizes progressive discipline techniques when necessary; - Maintains student payroll records and reviews/approves service charge and gratuity distributions; - Participates in the testing of new recipes and menu items; - Orders, and Inventories all Alcohol products within the Culinary, Catering and Concession Programs. - Responsible for the maintenance of the storage facility equipment
Human Resource Management - train all staff in the areas of event set up, food service and customer service; wait staff standards, develop job performance standards for all employees; support career development for career staff; motivate staff to strive for highest quality of food production and customer service; revise job descriptions; manage food safety and sanitation programs in the operations; maintain cost effective work schedules; ensure the contract arrangements for union and the University are followed; recognize outstanding staff performance.
Budget and Fiscal Analysis - assist in the development of budgets; develop, analyze and manage budget forecasting tools; application of financial policies and practices.
Safety and Sanitation - provide employees with a safe and healthy work environment; implement standards for sanitation to meet all health codes; adheres to CALCODE; ensure compliance of regulatory issues; implement Injury, Illness, and Preventive Program.
Customer Service - ensure catering, concession and University customers receive effective and responsive service that food is served by a friendly and well informed staff.
Performs other secondary duties as assigned.
Duties take place in various locations and buildings at Sonoma State University, as well as, some off-site locations, both indoors and outdoors. Due to the nature of the Culinary, Catering and Concession Programs, the incumbent's schedule is varied and determined by Culinary Service needs and event activity. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus, department and event schedules. Evening, weekend and holiday hours are routinely required to meet operational needs. The position requires occasional travel, by automobile and airplane, with possible overnight stays away from campus. Your specific start time is determined by your Appropriate Administrator. You must maintain regular and acceptable attendance at such levels as is determined by your Appropriate Administrator. The position also requires operating a cart and motor vehicle, including driving the Catering truck.
Qualifications This position requires a minimum of five years of experience in full service restaurant, club or catering setting, along with two years of progressively responsible and applicable management and/or supervisory experience. Bachelor's degree in hospitality management or related field is preferred. Experience with menu planning, quality food preparation, staff training, service presentation, and budgeting cost control, as well as safety/sanitation techniques required. Experience with Microsoft Office, required, experience with Caterease preferred.
The ability and willingness to work a variable schedule, including nights and weekends, is a must. The incumbent must demonstrate integrity and sound judgment in performing duties; possess the ability to supervise the work of staff and recommend appropriate personnel actions; be able to apply strong problem solving and conflict resolution skills and train and evaluate performance, taking corrective action as needed; deal with stressful situations while maintaining composure; and contribute to a collaborative environment utilizing exemplary communication and problem solving skills as necessary. Must have strong organizational skills and the ability to manage multiple projects and competing priorities simultaneously, adjusting quickly to changes needed on a daily basis. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Ability to deal with stressful situations while maintaining composure. Evidence of a valid California's Driver's license and valid ServSafe certification (or equivalent) is required.
The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate may be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
Qualification Note Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Application Process Click 'Apply Now' to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Sonoma State University's Jeanne Clery Act Annual Security Report is available at www.sonoma.edu/ps/about/jeanneclery.html; Annual Campus Housing Fire Safety Report is available at www.sonoma.edu/housing/general-info/emergency-prep/fire-safety.html.
Contact Information Sonoma State University Human Resources Main (707) 664-3100 Fax (707) 664-3196 1801 East Cotati Avenue Rohnert Park, CA 94928 firstname.lastname@example.org
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Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apartment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.